All posts created by Alex

9 years ago
Alex
Key Master
Hi Tim, unfortunately it is not possible to update your word clouds automatically.
9 years ago
Alex
Key Master
I've fixed the issue with that particular word cloud.
We will try to investigate the root cause of the issue.
9 years ago
Alex
Key Master
Hi Sheila.Bain!

Could you please advise the cloud name so I could check what is wrong there?
9 years ago
Alex
Key Master
Hi matthewhyj,

EPS and SVG definitely will work as they are vector formats and can be scaled infinitely without loosing quality.
9 years ago
Alex
Key Master
The quality of the free download image was decreased a month ago. It was done as there were many users who sold those free images without purchasing Tagul pricing plans.
9 years ago
Alex
Key Master
Hi!

is the just the nature of the picture I am using and it trying to fit all the words in
Basically it is. Please read more details in this FAQ entry.

I tried to manually click on the smaller words to enlarge them in the edit mode but it wont let me click on them
That's the intentional limitation to disable editing the small words as otherwise the whole Edit Mode will be too slow to work with.
9 years ago
Alex
Key Master
Hi Vickyban,

I guess you print SQ PNG images (free ones). If you feel that the quality is not enough for your purposes you are welcome to purchase any of Tagul pricing plans.
9 years ago
Alex
Key Master
Yeah, most likely you just move a word a little when selecting it. In this case you can click UNDO button to move it back before changing its color.
9 years ago
Alex
Key Master
You can try Chrysanthi Regular font. But as soon as the symbol is not correctly displayed in my browser I guess it is very rare and it can be hard to find a font capable of rendering it.
9 years ago
Alex
Key Master
Hi MACY1969. Please provide the cloud name where you experience that problem and I'll look into it.