All posts created by Alex

8 years ago
Hi SolidG, if you purchased a pricing plan and downloaded that image in HQ format then you can put Tagul word cloud on your business site without the attribution.
8 years ago
It comes up as a square box, is that because that particular unicodeis not supported in the Chrysanthi Regular font
Exactly. You need to find a font that is capable to render that unicode character and add it by clicking on the first row in Fonts section.
8 years ago
Hi, you can make your tagul word cloud available to everyone by placing it to Tagul Gallery. To accomplish this click on Gallery button in Download and Share section of your word cloud.
8 years ago
The problem is that your custom shape contains only thin outline. You need to fill it with a colour in any image editor as Tagul places the words only on non-white space.
8 years ago
Could you please save the cloud and advise its name so I could check what is wrong there?
8 years ago
Hi Sheila, Chrysanthi Regular supports the shapes from this blog post.
8 years ago
Hi, that is caused by the limitation of your browser. Could you please try Firefox or Chrome?

If you don't change your word cloud all additional HQ downloads are not counted.
8 years ago
@kdf2215, If you have such a software (like Adobe Illustrator) that can edit EPS files then sure you can do it.
8 years ago
Ok. Then log in under company account, click on the link and then click customize button to duplicate and download it.
8 years ago
Did you manage to get its link by clicking on "Link" button in "Download and Share" section? If yes could you please send it to support email?