All posts created by Alex
| # 9 years ago | |
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| The issue is discussed in another topic. I am closing this one. | |
| # 9 years ago | |
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| Fixed again. We are currently investigating the problem. | |
| # 9 years ago | |
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| There was a technical issue that is fixed now. We will investigate the root cause and take actions to prevent it happening in future. Sorry for the inconvenience caused. | |
| # 9 years ago | |
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| Hi! Thank you for the suggestion. We've just rolled out the change to make the Visualize button more prominent. Is it better now? | |
| # 9 years ago | |
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| Hi Ann! I recommend you to use "duplicate" button to clone a word cloud that has shapes/fonts you imported to avoid importing them again. | |
| # 9 years ago | |
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| Some customers use the XML option is used to export word cloud data for words frequencies analysis for example. | |
| # 9 years ago | |
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| Hi Tim, unfortunately it is not possible to update your word clouds automatically. | |
| # 9 years ago | |
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I've fixed the issue with that particular word cloud. We will try to investigate the root cause of the issue. |
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| # 9 years ago | |
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Hi Sheila.Bain! Could you please advise the cloud name so I could check what is wrong there? |
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| # 9 years ago | |
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Hi matthewhyj, EPS and SVG definitely will work as they are vector formats and can be scaled infinitely without loosing quality. |
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