All posts created by Alex
| # 8 years ago | |
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| Hi MACY1969. You purchased Pro plan instead of Unlimited one and want to change it. Ok, then purchase a Basic plan and then advise me and I'll convert Pro + Basic into Unlimited plan. | |
| # 8 years ago | |
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| Hi, unfortunately it is not possible to style Tagul word clouds with CSS | |
| # 8 years ago | |
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| Hi Ian, could you please elaborate what exactly happens when you try to select a word in Edit Mode of your cloud? Also could you please try another browser like Chrome or Firefox? | |
| # 8 years ago | |
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| @sukiyaki1981, what browser do you use? Could you please try another browser like the latest version of Chrome or Firefox? | |
| # 8 years ago | |
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| @ssmith5246, I've just checked your word clouds in Internet Explorer 11 on Windows 7 and everything works fine at my end. I recommend you to try another browser. | |
| # 8 years ago | |
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| MACY1969, the thing is that there is a word outside the shape that is white and not visible on the white background. Switch the background to black to see it. Just move it somewhere on the shape and visualize the cloud. Alternatively you can reset modified words and visualize the cloud. | |
| # 8 years ago | |
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| Hi MACY1969, the Verity303 problem was solved by making the background transparent thus I suppose it is different from the problem you have. Could you please send me the image with incorrect centering to support email and advise which cloud you downloaded so I could check what is wrong there? | |
| # 8 years ago | |
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| Ok. Then once again could you please send the complete text you see at http://whichbrowser.net? I am interested in what Internet Explorer version you are using. | |
| # 8 years ago | |
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Can't find "2016 cloud" in your account. Could you please try another browser like Chrome or Firefox? Internet Explorer is known to have glitches with Tagul unfortunately. |
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| # 8 years ago | |
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Next time you experience that trouble please do the following: 1) Save your word cloud and advise its name 2) Advise the text you see at http://whichbrowser.net Once I get the info I'll look into the problem |
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