All posts created by Alex

9 years ago
Hi Katie,

Thank you for the info.

The issue just has been fixed.
Could you please reload the page and try again?
9 years ago
Hi, there is no know issues at the moment. Could you please:

1) Advise the word cloud name you can't download in 32/16MP PNG?
2) Advise the text you see at http://whichbrowser.net?
3) Try another browser like Chrome or Firefox?
9 years ago
You can't add (or change) any words without visualizing unfortunately.
9 years ago
Hi Macy, I've just converted Pro + Basic into Unlimited plan.
9 years ago
Hi MACY1969. Thank you for your feedback. I will take it under advisement and consider it for inclusion in a later version of the software.
9 years ago
Hi, what exactly happens when you click on 32MP PNG icon?
9 years ago
Hi MACY1969. You purchased Pro plan instead of Unlimited one and want to change it. Ok, then purchase a Basic plan and then advise me and I'll convert Pro + Basic into Unlimited plan.
9 years ago
Hi, unfortunately it is not possible to style Tagul word clouds with CSS
10 years ago
Hi Ian, could you please elaborate what exactly happens when you try to select a word in Edit Mode of your cloud? Also could you please try another browser like Chrome or Firefox?
10 years ago
@sukiyaki1981, what browser do you use? Could you please try another browser like the latest version of Chrome or Firefox?