All posts created by Alex

8 years ago
Could you please make a picture of that printing using your smartphone and send it to support email so I could see what is wrong there?
8 years ago
Could you please elaborate what happens when you click Visualize button?
Also could you please to visualize in another browser like Chrome or Firefox?
8 years ago
The issue just has been fixed.
Could you please reload your word cloud and try again?
8 years ago
Hi Chan, the issue just has been fixed. Could you please reload your cloud and try again?
8 years ago
At the moment Tagul word cloud widget doesn't support HTTPS site. To make it work with HTTPS you need to host the script file on your site and change the embedding code to point to your site. It is not an easy task for an amateur so I suggest you to find a web developer who can do it.
8 years ago
Hello Bonnie, please read this FAQ entry regarding making the words the same size.
8 years ago
There was a sever issue that is fixed now. Sorry for the inconvenience caused.
8 years ago
There was a sever issue that is fixed now. Sorry for the inconvenience caused.
8 years ago
Hi Carole,

Could you please try to switch to Edit Mode and centralize your cloud?
8 years ago
Could you please save the cloud where it is not working and advise its name?
Also could you please send the font to support email?
I'll look into the problem.