All posts created by Alex

9 years ago
Hi Katie,

Thank you for the info.

The issue just has been fixed.
Could you please reload the page and try again?
9 years ago
Hi, there is no know issues at the moment. Could you please:

1) Advise the word cloud name you can't download in 32/16MP PNG?
2) Advise the text you see at http://whichbrowser.net?
3) Try another browser like Chrome or Firefox?
9 years ago
You can't add (or change) any words without visualizing unfortunately.
9 years ago
Hi Macy, I've just converted Pro + Basic into Unlimited plan.
9 years ago
Hi MACY1969. Thank you for your feedback. I will take it under advisement and consider it for inclusion in a later version of the software.
9 years ago
Hi, what exactly happens when you click on 32MP PNG icon?
9 years ago
Hi MACY1969. You purchased Pro plan instead of Unlimited one and want to change it. Ok, then purchase a Basic plan and then advise me and I'll convert Pro + Basic into Unlimited plan.
9 years ago
Hi, unfortunately it is not possible to style Tagul word clouds with CSS
9 years ago
Hi Ian, could you please elaborate what exactly happens when you try to select a word in Edit Mode of your cloud? Also could you please try another browser like Chrome or Firefox?
9 years ago
@sukiyaki1981, what browser do you use? Could you please try another browser like the latest version of Chrome or Firefox?