# 9 years ago | |
---|---|
Ok. Then once again could you please send the complete text you see at http://whichbrowser.net? I am interested in what Internet Explorer version you are using. |
# 9 years ago | |
---|---|
Can't find "2016 cloud" in your account. Could you please try another browser like Chrome or Firefox? Internet Explorer is known to have glitches with Tagul unfortunately. |
# 9 years ago | |
---|---|
Next time you experience that trouble please do the following: 1) Save your word cloud and advise its name 2) Advise the text you see at http://whichbrowser.net Once I get the info I'll look into the problem |
# 9 years ago | |
---|---|
Could you please make a picture of that printing using your smartphone and send it to support email so I could see what is wrong there? |
# 9 years ago | |
---|---|
Could you please elaborate what happens when you click Visualize button? Also could you please to visualize in another browser like Chrome or Firefox? |
# 9 years ago | |
---|---|
The issue just has been fixed. Could you please reload your word cloud and try again? |
# 9 years ago | |
---|---|
Hi Chan, the issue just has been fixed. Could you please reload your cloud and try again? |
# 9 years ago | |
---|---|
At the moment Tagul word cloud widget doesn't support HTTPS site. To make it work with HTTPS you need to host the script file on your site and change the embedding code to point to your site. It is not an easy task for an amateur so I suggest you to find a web developer who can do it. |
# 9 years ago | |
---|---|
Hello Bonnie, please read this FAQ entry regarding making the words the same size. |
# 9 years ago | |
---|---|
There was a sever issue that is fixed now. Sorry for the inconvenience caused. |