All posts created by Alex
| # 8 years ago | |
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Hi Madison, At the moment Gallery word clouds are sorted by the creation date thus if you created a word cloud long time ago and added it to Tagul Gallery only today you won't find it in "New" section of the gallery. But you can always find it on your gallery page. |
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| # 8 years ago | |
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| The issue is discussed in another topic. I am closing this one. | |
| # 8 years ago | |
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| Fixed again. We are currently investigating the problem. | |
| # 8 years ago | |
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| There was a technical issue that is fixed now. We will investigate the root cause and take actions to prevent it happening in future. Sorry for the inconvenience caused. | |
| # 8 years ago | |
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| Hi! Thank you for the suggestion. We've just rolled out the change to make the Visualize button more prominent. Is it better now? | |
| # 8 years ago | |
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| Hi Ann! I recommend you to use "duplicate" button to clone a word cloud that has shapes/fonts you imported to avoid importing them again. | |
| # 8 years ago | |
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| Some customers use the XML option is used to export word cloud data for words frequencies analysis for example. | |
| # 8 years ago | |
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| Hi Tim, unfortunately it is not possible to update your word clouds automatically. | |
| # 8 years ago | |
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I've fixed the issue with that particular word cloud. We will try to investigate the root cause of the issue. |
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| # 8 years ago | |
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Hi Sheila.Bain! Could you please advise the cloud name so I could check what is wrong there? |
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