All posts created by Alex

8 years ago
Hi Danielle!

Could you please save your word cloud and advise its name, so I could have a look at the problem?
8 years ago
The maximum amount of words to be placed on a Tagul word cloud is 999
8 years ago
Hi Claire, does it cut half of it when you download your image? If yes then could you please try to download in another browser like Chrome or Firefox?
8 years ago
For 10 x 8 inches I recommend you to download in PNG in 16 or 32 MP (megapixels) quality.
8 years ago
If you still want to upgrade to Pro plan please purchase another Basic plan, and I'll merge 2 Basic plans into 1 Pro plan.
8 years ago
Hi Clare,

If you can't do a screenshot could you please record a small video using your smartphone demonstrating the problem and send it to the support email?
8 years ago
There is no offline version of Tagul unfortunately.
8 years ago
Upgrade to which plan? Pro or Unlimited? 1 or 3 or 6 or 12 months?
8 years ago
It's weird but there were no emails from you. I've replied to you via email regarding your question.
8 years ago
Words placement are randomized during visualization, therefore you can't automatically create a song lyrics. But you can switch to the "Edit Mode" and move the words to form the song lyrics. Don't mind overlapping the words during the placement in the "Edit Mode" as the overlapping will be eliminated when you re-visualize your word cloud.