All posts created by Alex

8 years ago
For 10 x 8 inches I recommend you to download in PNG in 16 or 32 MP (megapixels) quality.
8 years ago
If you still want to upgrade to Pro plan please purchase another Basic plan, and I'll merge 2 Basic plans into 1 Pro plan.
8 years ago
Hi Clare,

If you can't do a screenshot could you please record a small video using your smartphone demonstrating the problem and send it to the support email?
8 years ago
There is no offline version of Tagul unfortunately.
8 years ago
Upgrade to which plan? Pro or Unlimited? 1 or 3 or 6 or 12 months?
8 years ago
It's weird but there were no emails from you. I've replied to you via email regarding your question.
8 years ago
Words placement are randomized during visualization, therefore you can't automatically create a song lyrics. But you can switch to the "Edit Mode" and move the words to form the song lyrics. Don't mind overlapping the words during the placement in the "Edit Mode" as the overlapping will be eliminated when you re-visualize your word cloud.
8 years ago
We still don't see any messages from you. Anyway let's continue here as we have troubles communicating via email. As I can see you purchased the Basic plan. What plan you would like to have?
8 years ago
Could you please send a screenshot of the outline to the support email?
8 years ago
We didn't see any emails from you. Could you please visit the contact page and advise which plan you bought and which plan you would like to have?