All posts created by Alex
| # 8 years ago | |
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PayPal is known to block some transactions but here is what you can do: 1) Choose Credit & Debit card option 2) Fill the necessary information 3) On the "Payment method" screen (where you are about to enter your card's details) switch to PayPal tab and pay via PayPal This is another way to pay via PayPal that should work fine. |
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| # 8 years ago | |
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| You can't directly do this in Tagul and we don't have plans for the feature at the moment. I suggest you to download your word cloud image in SVG format and add the word background in Inkscape vector editor. | |
| # 8 years ago | |
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| Hi Stéphanie, it doesn't seem that you have the same question. Could you please contact the support and attach the logo you created and advise how you are going to use it? | |
| # 8 years ago | |
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Hi Danielle! Could you please save your word cloud and advise its name, so I could have a look at the problem? |
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| # 8 years ago | |
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| The maximum amount of words to be placed on a Tagul word cloud is 999 | |
| # 8 years ago | |
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| Hi Claire, does it cut half of it when you download your image? If yes then could you please try to download in another browser like Chrome or Firefox? | |
| # 8 years ago | |
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| For 10 x 8 inches I recommend you to download in PNG in 16 or 32 MP (megapixels) quality. | |
| # 8 years ago | |
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| If you still want to upgrade to Pro plan please purchase another Basic plan, and I'll merge 2 Basic plans into 1 Pro plan. | |
| # 8 years ago | |
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Hi Clare, If you can't do a screenshot could you please record a small video using your smartphone demonstrating the problem and send it to the support email? |
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| # 8 years ago | |
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| There is no offline version of Tagul unfortunately. | |