All posts created by Alex
| # 8 years ago | |
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| We still don't see any messages from you. Anyway let's continue here as we have troubles communicating via email. As I can see you purchased the Basic plan. What plan you would like to have? | |
| # 8 years ago | |
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| Could you please send a screenshot of the outline to the support email? | |
| # 8 years ago | |
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| We didn't see any emails from you. Could you please visit the contact page and advise which plan you bought and which plan you would like to have? | |
| # 8 years ago | |
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| There is the "shape transparency" slider in the "Colors and Animations" section that controls the intensity of the shape background image. Move the slider to the most left position (zero value) to remove the background shape image completely. | |
| # 8 years ago | |
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| Hi Sandy, please contact support and advise which package you purchased and which one you would like to upgrade to. | |
| # 8 years ago | |
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| Could you please send the downloaded image to the support email, so I could check it? | |
| # 8 years ago | |
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| Hi, could you please send the screenshot to the support email to allow me to understand your problem better? | |
| # 8 years ago | |
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Hi Barbara, the page has complex layout therefore I recommend you not to use percentage width / height. Try changing |
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| # 8 years ago | |
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Hi Becky, here is how to do it: 1) select the square shape in the "Geometric" category in the Shapes section 2) click on the green gear button at the bottom right corner of the square shape 3) set aspect ratio to 0.66 (=2/3) and click OK 4) visualize your word cloud That's it |
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| # 8 years ago | |
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| Please read this FAQ entry regarding your question. | |