All posts created by Alex
| # 8 years ago | |
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| Upgrade to which plan? Pro or Unlimited? 1 or 3 or 6 or 12 months? | |
| # 8 years ago | |
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| It's weird but there were no emails from you. I've replied to you via email regarding your question. | |
| # 8 years ago | |
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| Words placement are randomized during visualization, therefore you can't automatically create a song lyrics. But you can switch to the "Edit Mode" and move the words to form the song lyrics. Don't mind overlapping the words during the placement in the "Edit Mode" as the overlapping will be eliminated when you re-visualize your word cloud. | |
| # 8 years ago | |
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| We still don't see any messages from you. Anyway let's continue here as we have troubles communicating via email. As I can see you purchased the Basic plan. What plan you would like to have? | |
| # 8 years ago | |
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| Could you please send a screenshot of the outline to the support email? | |
| # 8 years ago | |
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| We didn't see any emails from you. Could you please visit the contact page and advise which plan you bought and which plan you would like to have? | |
| # 8 years ago | |
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| There is the "shape transparency" slider in the "Colors and Animations" section that controls the intensity of the shape background image. Move the slider to the most left position (zero value) to remove the background shape image completely. | |
| # 8 years ago | |
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| Hi Sandy, please contact support and advise which package you purchased and which one you would like to upgrade to. | |
| # 8 years ago | |
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| Could you please send the downloaded image to the support email, so I could check it? | |
| # 8 years ago | |
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| Hi, could you please send the screenshot to the support email to allow me to understand your problem better? | |