All posts created by Alex

8 years ago
The easiest solution I see is to replace "I'm" into "I am" and "don't" into "do not". But please be advised that Tagul will drop all the words less than 3 characters in length. Thus "I", "am", "do" will be dropped.

Alternatively you can replace "I'm" into "Iam" and "don't" into "dont" and then add the apostrophe manually after importing your text.
8 years ago
wordcloud27 Could you please send to the support email:

1) the image you try to print
2) the photo of the printed A4 with margins

so I could understand the problem better and help you?
8 years ago
To upload an image and use it as your word cloud shape click on the first tile in the "All" category in the "Shapes" section. If it doesn't work then please send the image and the detailed explanation of what happens to the support email.
8 years ago
wordcloud27, I suggest you to set the background color in the "Colors and Animations" section, download your word cloud in PNG format in the "Download and Share" section and then print it as any other image or picture.
8 years ago
PayPal is known to block some transactions but here is what you can do:

1) Choose Credit & Debit card option
2) Fill the necessary information
3) On the "Payment method" screen (where you are about to enter your card's details) switch to PayPal tab and pay via PayPal

This is another way to pay via PayPal that should work fine.
8 years ago
You can't directly do this in Tagul and we don't have plans for the feature at the moment. I suggest you to download your word cloud image in SVG format and add the word background in Inkscape vector editor.
8 years ago
Hi Stéphanie, it doesn't seem that you have the same question. Could you please contact the support and attach the logo you created and advise how you are going to use it?
8 years ago
Hi Danielle!

Could you please save your word cloud and advise its name, so I could have a look at the problem?
8 years ago
The maximum amount of words to be placed on a Tagul word cloud is 999
8 years ago
Hi Claire, does it cut half of it when you download your image? If yes then could you please try to download in another browser like Chrome or Firefox?