All posts created by Alex – Forums

# 7 years ago
Alex Key Master	CTRL or SHIFT + left mouse click. Could you please try in another browser on your machine? Does it work there?

# 7 years ago
Alex Key Master	Please contact support and advise what username you would like to have.

# 7 years ago
Alex Key Master	Hi Brian, at my end multiple font selection works in Chrome as well. Which version of Chrome do you use? Does your monitor have touch support?

# 7 years ago
Alex Key Master	Hi Sandy, first of all you can click the customize button to make a copy into your account that you can customize. Then you will able to see how it was done. Also please read EmojiOne icons and Icons in word clouds blog posts.

# 7 years ago
Alex Key Master	Fonts multi selection with SHIFT and CTRL keys works fine at my end. Could you please advise the text you see at https://whichbrowser.net/, so I could understand what software you use?

# 7 years ago
Alex Key Master	I would like to duplicate a file in the generator Save your word art and then use "save as" from the more menu. It is equal to duplicate functionality in the old version. The new "save as" functionality gives you more flexibility. For example you saved a word art that is fine, started experimenting and created another good looking word art. Then you would like to keep both. It was not possible with duplicate only but now possible with "save as". Also I don't know how to change the color for all words right now. Basically the same as in the old version. Change a color directly in the words table or click on the palette button in the style section. And I would like to delete a few words in one step - it was possible in the old version. An hour ago 4.1.0 version was released that allows you to do that. Edited 24 Nov, 2017 16:24

# 7 years ago

Alex

Key Master

I would like to duplicate a file in the generator

Save your word art and then use "save as" from the more menu. It is equal to duplicate functionality in the old version. The new "save as" functionality gives you more flexibility. For example you saved a word art that is fine, started experimenting and created another good looking word art. Then you would like to keep both. It was not possible with duplicate only but now possible with "save as".

Also I don't know how to change the color for all words right now.

Basically the same as in the old version. Change a color directly in the words table or click on the palette button in the style section.

And I would like to delete a few words in one step - it was possible in the old version.

An hour ago 4.1.0 version was released that allows you to do that.

Edited 24 Nov, 2017 16:24

# 7 years ago
Alex Key Master	Currently the new version is default for new users. Old users will be automatically switched to the new version on the 1st January 2018, but with ability to switch back. Then we will completely remove the old version in February - March 2018.

# 7 years ago
Alex Key Master	You need the extended commercial license. Please write to the support email advising how many physical reproductions you need.

# 7 years ago
Alex Key Master	Just tried both functionalities and it worked fine at my end. Could you please save the word art and advise its name, so I could check what is wrong there?

# 7 years ago
Alex Key Master	One of the 'words' I used was a date '03/01/2007' This format used to work on the old programme. In the new version, the date was split into 03, 01 and 2007 and appeared in different places in my list of words ie 2007 became the first word on the list, 03 was mid way through the list etc. Please enable "CSV format" button when importing the words to make it work as before Will our old creations be saved in the new version? I quite often use an old creation as a basis for a new one. All your saved word artwork is available in the new version as well.

# 7 years ago

Alex

Key Master

One of the 'words' I used was a date '03/01/2007' This format used to work on the old programme. In the new version, the date was split into 03, 01 and 2007 and appeared in different places in my list of words ie 2007 became the first word on the list, 03 was mid way through the list etc.

Please enable "CSV format" button when importing the words to make it work as before

Will our old creations be saved in the new version? I quite often use an old creation as a basis for a new one.

All your saved word artwork is available in the new version as well.