All posts created by Alex

7 years ago
Fonts multi selection with SHIFT and CTRL keys works fine at my end. Could you please advise the text you see at https://whichbrowser.net/, so I could understand what software you use?
7 years ago
I would like to duplicate a file in the generator
Save your word art and then use "save as" from the more menu. It is equal to duplicate functionality in the old version. The new "save as" functionality gives you more flexibility. For example you saved a word art that is fine, started experimenting and created another good looking word art. Then you would like to keep both. It was not possible with duplicate only but now possible with "save as".

Also I don't know how to change the color for all words right now.
Basically the same as in the old version. Change a color directly in the words table or click on the palette button in the style section.

And I would like to delete a few words in one step - it was possible in the old version.
An hour ago 4.1.0 version was released that allows you to do that.
Edited 24 Nov, 2017 16:24
7 years ago
Currently the new version is default for new users. Old users will be automatically switched to the new version on the 1st January 2018, but with ability to switch back. Then we will completely remove the old version in February - March 2018.
7 years ago
You need the extended commercial license. Please write to the support email advising how many physical reproductions you need.
7 years ago
Just tried both functionalities and it worked fine at my end. Could you please save the word art and advise its name, so I could check what is wrong there?
7 years ago
One of the 'words' I used was a date '03/01/2007' This format used to work on the old programme. In the new version, the date was split into 03, 01 and 2007 and appeared in different places in my list of words ie 2007 became the first word on the list, 03 was mid way through the list etc.
Please enable "CSV format" button when importing the words to make it work as before

Will our old creations be saved in the new version? I quite often use an old creation as a basis for a new one.
All your saved word artwork is available in the new version as well.
7 years ago
To refresh colors click again on the palette button.
7 years ago
Ok. I'll try to explain the difference below.

Old version
You have size column in the words table and "words size" parameter in the layout section with "maximize" (default) and "use size column from words table" options. Words in the words table are sorted using the size column from biggest to smallest. Let's say you created a new word art and imported a text. You will see the words list with different sizes, but by default the sizes are used only to sort the words in the table. If you change the words size option to "use size column from words table" then the sizes will be counted when actual word size is calculated during the visualization.

New version
You don't see the sizes by default because (as I described above) the actual size values don't matter, what matters is the position of a word. The closer a word to the top of the list, the bigger a word will be. When you switch to the "manual" option for the size parameter, you actually make the size column displayed and enable "use size column from words table" option in terms of the old version.

I suppose that you used the old version with the default "maximize" option, and now when you just want to see the words sizes, you unintentionally change the size behavior. I recommend you not to switch to "manual" in the new version if you need the old default behavior.

Hope it clarifies the issue.
7 years ago
Currently there is no way to see a picture of your word art on your artwork page.
7 years ago
Hi MACY1969, we've just released the new version that has the central marks in the edit mode. Please check it out!