All posts created by Alex

7 years ago
You can't change the fonts size as there is no such option. You can change the size of a particular word in the words section or in the edit mode. Please make sure you selected the "use size column from words table" option for "words size" parameter in the layout section when changing sizes in the words section.
Edited 22 Oct, 2017 05:54
7 years ago
DPI means dots per inch, therefore the exact DPI amount depends on what paper size in inches you are going to print on. For example if you print on A4 it will be 570 DPI, for A3 it will be 400DPI.

What paper / medium size are you going to print on?
7 years ago
Did you try to download 32MP PNG format? It should be more than 300dpi.
7 years ago
Hi, could you please send your payment details (date, id and description) from your bank statement to the support email, so I could check what is wrong there?
7 years ago
You can select only 100 biggest words. It is done for performance reasons as otherwise the edit mode will be too slow.
7 years ago
To obtain your word art image in HQ format go to the "Download and Share" section and click on 32MP PNG button.
7 years ago
Cherry.Treadwell, can you print any other image or picture that is not related to word art?
7 years ago
Hi! Could you please send a screenshot demonstrating the problem to the support email, so I could help you?
7 years ago
Get your word art's embedding code by clicking on the HTML button in the "Download and Share" section and then paste it into your web page html. If you did that and it didn't work, please send the web page url to the support email, so I could check what is wrong there.
7 years ago
Could you please send the web page URL, where you embedded your word art to the support email, so I could check what is wrong there?