All posts created by Alex

8 years ago
You can select only 100 biggest words. It is done for performance reasons as otherwise the edit mode will be too slow.
8 years ago
To obtain your word art image in HQ format go to the "Download and Share" section and click on 32MP PNG button.
8 years ago
Cherry.Treadwell, can you print any other image or picture that is not related to word art?
8 years ago
Hi! Could you please send a screenshot demonstrating the problem to the support email, so I could help you?
8 years ago
Get your word art's embedding code by clicking on the HTML button in the "Download and Share" section and then paste it into your web page html. If you did that and it didn't work, please send the web page url to the support email, so I could check what is wrong there.
8 years ago
Could you please send the web page URL, where you embedded your word art to the support email, so I could check what is wrong there?
8 years ago
It may be a browser issue. Could you please try to visualize in Chrome or Firefox?
8 years ago
Just switch back to the animation mode. The white background in the edit mode is an indicator that a word is fixed. The white background won't be visible in animation mode or when you download your word art image.
8 years ago
The visualization should take 5-30 seconds. If it doesn't please click cancel, save your word art and advise its name, so I could check what is wrong there.
8 years ago
Did you try the alternative PayPal method that I advised?