All posts created by Alex
| # 7 years ago | |
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| It may be a browser issue. Could you please try to visualize in Chrome or Firefox? | |
| # 7 years ago | |
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| Just switch back to the animation mode. The white background in the edit mode is an indicator that a word is fixed. The white background won't be visible in animation mode or when you download your word art image. | |
| # 7 years ago | |
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| The visualization should take 5-30 seconds. If it doesn't please click cancel, save your word art and advise its name, so I could check what is wrong there. | |
| # 7 years ago | |
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| Did you try the alternative PayPal method that I advised? | |
| # 7 years ago | |
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You bank may block the international transactions to 2Checkout payment processor that is used in our service. Regarding PayPal I suggest you to try the alternative method below: 1) Choose Credit & Debit card option 2) Fill the necessary information 3) On the "Payment method" screen (where you are about to enter your card's details) switch to PayPal tab and pay via PayPal This is another way to pay via PayPal that should work fine. |
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| # 7 years ago | |
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| Barbinva, you can change a word's color to another color that is brighter in the words section or in the edit mode. | |
| # 7 years ago | |
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| BTW, you can click the reset button to clear the words fixed status and the white background. | |
| # 7 years ago | |
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| When you click on a word in the edit mode it gets the white background. It means that the word is fixed and its position and size will be preserved during next visualization. It is just an indicator. It won't be visible if you download your word art image. | |
| # 7 years ago | |
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| Sorry, the link is fixed now | |
| # 7 years ago | |
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Unfortunately there is no way to pay via phone. Your bank may block the international transaction to 2Checkout payment processor that we use. Here are the options you have: 1) Contact your bank and ask them to allow international transactions to 2Checkout payment processor 2) Try a card issued by another bank 3) Try PayPal |
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