All posts created by Alex

7 years ago
Hi Brian, that is OK. But you can't sell the digital copies of your word art image more than 100 times. We've updated the terms to state it clearly.
7 years ago
Most likely the words that stuck are selected in the edit mode and therefore their attributes (position, angle, font) are preserved during the visualization. Please navigate to the edit mode and click the reset button to fix this. Then re-visualize your word art.
7 years ago
Most likely that is because your custom shape image contains the outline only, in other words it is not filled with a non-white color. You need to fill it with a non-white color in any image editor or find another image.
7 years ago
Georgie, please download your word art image in png format and then print it add any other image or picture. Your image printing software should allow you to resize and position image before printing. If it doesn't please try GIMP image editor.
7 years ago
Marquita.Buchanan.Parker, I think the problem is that your word art contain small words that won't be visible when printed on a t-shirt. I suggest you to reduce the words amount in the layout section to remove the small words. Also I recommend you to download in 32MP PNG format that is good enough to be printed on a t-shirt.
7 years ago
You can choose a bold font for a particular word in the words section or just increase a word's size in the edit mode. Then re-visualize for the changes to take effect.
7 years ago
There is no way to create a word art without specifying a shape. The closest to "no shape" is the default cloud shape (the second tile in the "all" category). The cloud shape is irregular, therefore please visualize your word art several times until you are happy with the result.
7 years ago
Could you please record a video using your smartphone demonstrating the problem and send it and the font file to the support email, so I could investigate the problem?
7 years ago
You should be able to print your word art directly by clicking on the print button. If it doesn't work I recommend you to download your word art image in PNG format (from the "Download and Share" section) and then print it as any other image or picture.
7 years ago
thesouthernyankeenc, please advise your word art name and I'll send you the image via email.