All posts created by Alex

# 7 years ago
Alex Key Master	Most likely that is because your custom shape image contains the outline only, in other words it is not filled with a non-white color. You need to fill it with a non-white color in any image editor or find another image.

# 7 years ago
Alex Key Master	Georgie, please download your word art image in png format and then print it add any other image or picture. Your image printing software should allow you to resize and position image before printing. If it doesn't please try GIMP image editor.

# 7 years ago
Alex Key Master	Marquita.Buchanan.Parker, I think the problem is that your word art contain small words that won't be visible when printed on a t-shirt. I suggest you to reduce the words amount in the layout section to remove the small words. Also I recommend you to download in 32MP PNG format that is good enough to be printed on a t-shirt.

# 7 years ago
Alex Key Master	You can choose a bold font for a particular word in the words section or just increase a word's size in the edit mode. Then re-visualize for the changes to take effect.

# 7 years ago
Alex Key Master	There is no way to create a word art without specifying a shape. The closest to "no shape" is the default cloud shape (the second tile in the "all" category). The cloud shape is irregular, therefore please visualize your word art several times until you are happy with the result.

# 7 years ago
Alex Key Master	Could you please record a video using your smartphone demonstrating the problem and send it and the font file to the support email, so I could investigate the problem?

# 7 years ago
Alex Key Master	You should be able to print your word art directly by clicking on the print button. If it doesn't work I recommend you to download your word art image in PNG format (from the "Download and Share" section) and then print it as any other image or picture.

# 7 years ago
Alex Key Master	thesouthernyankeenc, please advise your word art name and I'll send you the image via email.

# 7 years ago
Alex Key Master	It is not a glitch in the software. When you set the shape transparency to a value bigger than zero, you actually tell the software that you want your shape background image to be included in EPS file. But EPS format doesn't allow you to embed an image with transparent background, therefore the shape background image is added with a solid background. I recommend you to use SVG instead as it doesn't have this limitation.

# 7 years ago

Alex

Key Master

It is not a glitch in the software. When you set the shape transparency to a value bigger than zero, you actually tell the software that you want your shape background image to be included in EPS file. But EPS format doesn't allow you to embed an image with transparent background, therefore the shape background image is added with a solid background.

I recommend you to use SVG instead as it doesn't have this limitation.

# 7 years ago
Alex Key Master	It seems like a misunderstanding. You cannot produce more than 100 physical reproductions of one word art image. But with 100 HQ downloads you can create 100 different word art images and make 100 physical reproductions of each, which leads to 10 thousand reproductions in total. With the unlimited package you can make as many word art images as you want and make up to 100 physical reproductions of each, but with no total limit.

# 7 years ago

Alex

Key Master

It seems like a misunderstanding. You cannot produce more than 100 physical reproductions of one word art image.

But with 100 HQ downloads you can create 100 different word art images and make 100 physical reproductions of each, which leads to 10 thousand reproductions in total.

With the unlimited package you can make as many word art images as you want and make up to 100 physical reproductions of each, but with no total limit.