All posts created by Alex

7 years ago
What image format did you download? I recommend you to download 32MP PNG format that is enough to be printed on 20x20 inches, not mentioning 4x6
7 years ago
It may happen under some circumstances. Please save your word art and try to download it again in another browser. You won't be charged for downloading the same image again.

Alternatively you can contact the support and ask to send the image via email.
Edited 18 Jul, 2017 10:17
7 years ago
You can't group words and can't remove words in the edit mode. But you can remove words in the words table using the remove button.
7 years ago
Hebrew is supported. Just input Hebrew words in the words section and choose a font that is capable to render Hebrew words (has white or light blue background) in the fonts section.
7 years ago
Hi, could you please send the font file to the support email so I could see what is wrong there?
7 years ago
Hi Justin,

Could you please send a screenshot of the "red circle with line thru it" to the support email?
7 years ago
PNG image quality is defined by pixels amount it contains. For example 4 MP means 4 million pixels. The higher the number is the better. I recommend you to download in 32MP PNG format that is enough for almost every situation.
7 years ago
Could you please try to download in another browser like Chrome or Firefox?
7 years ago
Please read this FAQ entry regarding your question.
Edited 27 Jun, 2017 15:54
7 years ago
It may be a browser issue. Could you please try to visualize in another browser like Chrome or Firefox?