All posts created by Alex

# 7 years ago
Alex Key Master	Hi! The new version was designed to work well on iPads. Could you please send to the support email a picture / screenshot of how it looks like on your iPad, so I could understand and fix the problem?

# 7 years ago
Alex Key Master	Hi TeeTopia! The alternative PayPal method should work. Could you please send to the support email the screenshot of the error it shows when you try to pay?

# 7 years ago
Alex Key Master	Hi! Try switching to the layout section and choosing "keep as is" for the "words amount" parameter. Then re-visualize your word art and all phrases from the words section should be in the word art.

# 7 years ago
Alex Key Master	Hi Lonz, please read this FAQ entry regarding your question.

# 7 years ago
Alex Key Master	Hi! Yes you can embed the animated version of your word art on your web page. To do this you need to get the embedding code from the share menu at the top and paste it into your web page html. If you want to remove the attribution to WordArt.com you have to purchase an HQ download pack and download the word art you embedded in HQ format to obtain the commercial license.

# 7 years ago
Alex Key Master	Hi! You cannot add pictures but you can add icons or emoji to your word art.

# 7 years ago
Alex Key Master	In other words you want the words to be white, don't you? Then do the following: - switch to the style section - choose the palette option - click on the colors to customize - remove all the colors from the palette list - add white color and click OK That's it

# 7 years ago
Alex Key Master	Unfortunately you cannot restore a deleted word art

# 7 years ago
Alex Key Master	I've investigated the problem. It was a bug that has been fixed in the latest version that has been just released. Could you please try again? Edited 22 Dec, 2017 10:39

# 7 years ago
Alex Key Master	If you open 'testtwo' word art in the new version and visualize without changing anything you will get the same result. Therefore you don't need to do anything to make your old artwork to work the same way it was. You may have chosen "manual" for the size parameter in the words options in 'testone' word art, which changes how visualization works. That action is equal to setting "words size" parameter to "use size column from words table" in the old version.

# 7 years ago

Alex

Key Master

If you open 'testtwo' word art in the new version and visualize without changing anything you will get the same result. Therefore you don't need to do anything to make your old artwork to work the same way it was.

You may have chosen "manual" for the size parameter in the words options in 'testone' word art, which changes how visualization works. That action is equal to setting "words size" parameter to "use size column from words table" in the old version.