All posts created by Alex
| # 7 years ago | |
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| It is hard to make a word art from a photograph as it may contain a lot of small details. I suggest you to play with the edges parameter when you import the photograph to find out the best combination. | |
| # 7 years ago | |
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| Hello Laurence, could you please embed the code and send the web page url to the support email, so I could check what is wrong there? | |
| # 7 years ago | |
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| Hi Noy, could you please send to the support email the text you imported and a screenshot of the words section you got? | |
| # 7 years ago | |
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| You cannot add an image inside a word art. You need to download it and then add an image to your word art image in any image editor. | |
| # 7 years ago | |
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| It seems like a server issue that rarely happen. We are investigating it. | |
| # 7 years ago | |
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| Are you using the old creator or the new one? The "CSV format" check box is added in the new version. In the old version there was automatic detection that worked very inconsistently and therefore was removed. | |
| # 7 years ago | |
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| Hi Cornie, first of all you can directly input the sentence into the words section and then it won't be split. When you importing text please make sure you selected the "CSV format" check box to avoid splitting. | |
| # 7 years ago | |
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| It seems working now. Please let me know if you still experience the issue. | |
| # 7 years ago | |
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| Hi Liam, as I wrote you via email, it may be a browser issue. Could you please save the word artwork and try to download in Chrome or Firefox browser? You won't be charged for downloading the sames images again. | |
| # 7 years ago | |
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| Hi Christian, sure I can send it. Please reply to my email. | |