All posts created by Alex

# 7 years ago
Alex Key Master	If you open 'testtwo' word art in the new version and visualize without changing anything you will get the same result. Therefore you don't need to do anything to make your old artwork to work the same way it was. You may have chosen "manual" for the size parameter in the words options in 'testone' word art, which changes how visualization works. That action is equal to setting "words size" parameter to "use size column from words table" in the old version.

# 7 years ago

Alex

If you open 'testtwo' word art in the new version and visualize without changing anything you will get the same result. Therefore you don't need to do anything to make your old artwork to work the same way it was.

You may have chosen "manual" for the size parameter in the words options in 'testone' word art, which changes how visualization works. That action is equal to setting "words size" parameter to "use size column from words table" in the old version.

# 7 years ago
Alex Key Master	It is really hard to implement and I don't think we will do it, but thank you for suggesting. Merry Christmas and Happy New Year!

# 7 years ago
Alex Key Master	You mean you don't want 2 words 'love' to be together, do you? Then I suggest you to re-visualize until 'love' words are separated. Also you can add more words to make it less possible for 2 'love' words to be placed near each other.

# 7 years ago
Alex Key Master	Hi! Why won't you input "love" and another word in the same box in the words section? Then the words will be together when visualized.

# 7 years ago
Alex Key Master	It is hard to make a word art from a photograph as it may contain a lot of small details. I suggest you to play with the edges parameter when you import the photograph to find out the best combination.

# 7 years ago
Alex Key Master	Hello Laurence, could you please embed the code and send the web page url to the support email, so I could check what is wrong there?

# 7 years ago
Alex Key Master	Hi Noy, could you please send to the support email the text you imported and a screenshot of the words section you got?

# 7 years ago
Alex Key Master	You cannot add an image inside a word art. You need to download it and then add an image to your word art image in any image editor.

# 7 years ago
Alex Key Master	It seems like a server issue that rarely happen. We are investigating it.

# 7 years ago
Alex Key Master	Are you using the old creator or the new one? The "CSV format" check box is added in the new version. In the old version there was automatic detection that worked very inconsistently and therefore was removed.