All posts created by Alex – Forums

# 7 years ago
Alex Key Master	It seems like a bug, but I can't reproduce it on my side. Could you please advise the steps starting from a new word art that need to be done to make the problem appear?

# 7 years ago
Alex Key Master	I've checked the word art and here is what happened. Words were placed on non-transparent space of your teddy bear image. When you added the image there was the threshold parameter that controls what bright colors were replaced with transparent. Obviously you moved the slider to the right to keep the white color intact. Therefore the words were placed all over the image. To fix that you need another teddy bear image filled with a non-white color. Then keep the threshold parameter at default 0.8 value to remove the white background to avoid placing words there.

# 7 years ago

Alex

Key Master

I've checked the word art and here is what happened. Words were placed on non-transparent space of your teddy bear image. When you added the image there was the threshold parameter that controls what bright colors were replaced with transparent. Obviously you moved the slider to the right to keep the white color intact. Therefore the words were placed all over the image.

To fix that you need another teddy bear image filled with a non-white color. Then keep the threshold parameter at default 0.8 value to remove the white background to avoid placing words there.

# 7 years ago
Alex Key Master	Hi Stephanie, The words should be inside your teddy bear image after visualization by default. If it is not the case please save your word art and advise its name, so I could check what is wrong there.

# 7 years ago
Alex Key Master	Thank you for your feedback. We will take it under advisement and consider it for inclusion in a later version of the software.

# 7 years ago
Alex Key Master	Hi, just duplicate your old word art and change words. In the new creator to duplicate a word art click on the "save as" in the "more" menu.

# 7 years ago
Alex Key Master	Hi Jackie, this is 2 years old thread and everything has changed since then. The maximize option is located in the words options dialog that can be opened from the words section. I recommend you to read this FAQ entry regarding how words sizes work.

# 7 years ago
Alex Key Master	Hi! Just select multiply fonts in the fonts section using CTRL+CLICK and then re-visualize your word art. All the words that have "default" font in words table will be assigned a random font from the selected ones.

# 7 years ago
Alex Key Master	Hi aliali21, I've enabled other payment solution for your account. Could you please try to make the purchase again?

# 7 years ago
Alex Key Master	I understood the problem. The fix has been just released.

# 7 years ago
Alex Key Master	Hi, could you please record a small video using your smartphone demonstrating the problem and send it to the support email?