All posts created by Alex
| # 8 years ago | |
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| Hi rmayhill, it may be a browser issue. Could you please try again in another browser like Chrome or Firefox? | |
| # 8 years ago | |
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| Hi Markus333, you should have received the sales receipt from paddle.com to the email from your profile. Is your profile email correct? If you wish I can re-send the receipt. | |
| # 8 years ago | |
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Hi Valeria, you can rename without duplicating by doing the following: - open your word art - change its name at the top left corner - save your word art |
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| # 8 years ago | |
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| Hi Angie, I've enabled the Paddle payment solution for your account and now it should work fine. | |
| # 8 years ago | |
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| Hi Markus333, we are currently testing a new payment solution through Paddle.com reseller that also accepts PayPal. I've enabled it for your account. Could you please try again? | |
| # 8 years ago | |
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| I've tested that functionality extensively and still can't reproduce the problem. I would appreciate if you could advise the exact steps how to reproduce the problem starting from scratch or from one of your word artworks. | |
| # 8 years ago | |
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| Hi! You should be able to highlight several words with CTRL + CLICK and then remove them all at once. | |
| # 8 years ago | |
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| I've just checked it and it worked fine at my end. It may have happened because I didn't create the word art from scratch. Could you please advise the steps to reproduce the problem starting from scratch? | |
| # 8 years ago | |
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| The FAQ entry named "How to make all words the same size?" should answer your question. | |
| # 8 years ago | |
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| It seems like a bug, but I can't reproduce it on my side. Could you please advise the steps starting from a new word art that need to be done to make the problem appear? | |