All posts created by Alex

9 years ago

Hi Crystal,

as it is described on Premium page it gives you:

* No ads on the site
* Export in Vector and High Resolution formats
* Commercial license for word cloud art images

Please visit the page to get more details.

9 years ago

Hi Phil,

There are 2 ways to achive that:

1) Enter into size column something big (e.g. 50) for words that you want to prioritize and leave 1 for other words. Then make sure you enabled "use size column from words table" checkbox for "Words size" parameter in "Layout" section.

2) Another way is just to switch to Edit Mode and resize those 2 words to make them bigger and layout them you like and then click visualize.

9 years ago

Hello Louise,

You can export your cloud in PNG format (in Grab and Share section) and then convert it to any size you want.

Please note that if you choose a size greater than PNG resolution (approx. 1000x1000px for 1MP available for free users) then the resized image will be blurry.

9 years ago

There was a server issue that is solved now.
Sorry for the inconvenience caused.

9 years ago

Hi Paul, could you please try to enable "transparent" checkbox for background in "Colors and Animations" section and then try to export your cloud in EPS?

Another option would be to remove the background in Illustrator but I can't tell you how to do it as I don't have Illustrator software.

9 years ago

@devotedtochen, please contact Tagul support by email and we will try to figure something out.

9 years ago

Unfortunately you can't add a strikethrough word

9 years ago

Scott, the site seems functioning fine.
Could you please send the screenshot of the error to support email?

9 years ago

There was a technical error during processing the payment that was fixed.
Your payment is now processed and your account is upgraded to Premium.

Sorry for the inconvenience caused.

9 years ago

Hello jhaddix117, could you please send to support email:
- unknown.jpg you downloaded
- the text you see at http://whichbrowser.net

Also could you please try another browser like Chrome or Firefox?