All posts created by Alex

9 years ago

Hi Paul, could you please try to enable "transparent" checkbox for background in "Colors and Animations" section and then try to export your cloud in EPS?

Another option would be to remove the background in Illustrator but I can't tell you how to do it as I don't have Illustrator software.

9 years ago

@devotedtochen, please contact Tagul support by email and we will try to figure something out.

9 years ago

Unfortunately you can't add a strikethrough word

9 years ago

Scott, the site seems functioning fine.
Could you please send the screenshot of the error to support email?

9 years ago

There was a technical error during processing the payment that was fixed.
Your payment is now processed and your account is upgraded to Premium.

Sorry for the inconvenience caused.

9 years ago

Hello jhaddix117, could you please send to support email:
- unknown.jpg you downloaded
- the text you see at http://whichbrowser.net

Also could you please try another browser like Chrome or Firefox?

9 years ago

Hello Gloria,

There was a defect that allowed you to post a private cloud to Facebook which caused N/A issue. It is fixed and now you have to make your cloud public before posting to it to any social network.

9 years ago

You see N/A because the cloud is private. You need to make it public first.

9 years ago

Could you please try to export it in Google Chrome browser?

9 years ago

Please try this image: http://www.plaquemaker.com/eiffeltower-1.jpg