All posts created by Alex

There was a technical error during processing the payment that was fixed.
Your payment is now processed and your account is upgraded to Premium.

Sorry for the inconvenience caused.

Hello jhaddix117, could you please send to support email:
- unknown.jpg you downloaded
- the text you see at http://whichbrowser.net

Also could you please try another browser like Chrome or Firefox?

Hello Gloria,

There was a defect that allowed you to post a private cloud to Facebook which caused N/A issue. It is fixed and now you have to make your cloud public before posting to it to any social network.

You see N/A because the cloud is private. You need to make it public first.

Could you please try to export it in Google Chrome browser?

Please try this image: http://www.plaquemaker.com/eiffeltower-1.jpg

Hello Gloria,

Could you please advise the cloud name you posted so I could check what is wrong?

Hello Katie,

Thank you for your feedback. I will take it under advisement and consider it for inclusion in a later version of the software.

ricochet64, it should work. Could you advise what exactly is not working and what text you see at http://whichbrowser.net/?

Yes you can. To save your cloud to your PC go to Grab and Share section and click on PNG icon. The image file should be then saved to your Downloads folder.