All posts created by MACY1969
| # 9 years ago | |
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Hi again, this is not happening on all images. I have one particular one that when editing had a heart placed out of the shape, I have since moved this to its correct position and visualised and all look good int eh cloud. It is this design (when looked at in a word doc) which has white either side as part of the image. Hope this makes sense Alex, I can send the cloud to support if it helps? 
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| # 9 years ago | |
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Hi Alex, I download my images before printing and they are not centering correctly. Think this may be caused by the same issue above, thanks in advance
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| # 9 years ago | |
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| Same here | |
| # 9 years ago | |
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Hi Alex, yes, all good now. Really appreciate you always being available when issues occur like this, big thanks
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| # 9 years ago | |
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Hi Alex, I am still experiencing this problem an hour on (don't know if anyone else is). The words in my clouds are not as densely populated with words when I visualise them. It appears that the number of words I have clouds set to repeat is not working correctly. I only have a short window to get proofs out to my customers so this is causing me problems. Please can you update me on what this issue may be, thanks in advance
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| # 9 years ago | |
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Hi, is there an issue at the moment as a lot of my clouds that have the words looking perfect are all appearing sparse once visualised?
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| # 9 years ago | |
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I am having the same issue
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| # 9 years ago | |
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Thank you
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| # 9 years ago | |
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I am wondering if it is possible that once a word has been edited manually (positioned) if it could remain exactly where it is even though the text is amended. Do you think this would be possible? 
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| # 9 years ago | |
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Me again, I am wondering if it is possible that once a word has been edited manually (positioned) if it could remain exactly where it is even though the text is amended. Do you think this would be possible? Also, is it possible for you to notify us if there is to be a new version that is going to be implemented that may cause side effects? Many thanks in advance
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