All posts created by Alex

8 years ago
It is good enough to be printed on a t-shirt. You can download and try out the HQ samples on the pricing page.
8 years ago
I sent you the image via email
8 years ago
Hi Nicola, I've credited your pack with 2 wasted downloads. Could you please advise the word art name and I'll send the image to you while we are investigating the issue?
8 years ago
It is because the text you import is considered to be in special CSV format and the stemming is not applied. It happens because you place each word on a separate line.
8 years ago
Hi, it is done by default. There is the "stemming" checkbox in the text import dialog that controls it. If you import "creative creativity creative creativity" text you will see that it will be combined into "creative" with size (amount of repetitions) 4. The shortest word with a same stem is added to the words list. In your case it is "creative".
8 years ago
I understand the problem, but it was fixed and should work now. It looks like your browser still uses the old version. Could you please reload the page and try again?
8 years ago
I don't see that you added the below script to the page
<script src="//cdn.wordart.com/wordart.min.js" async defer></script>

Please make sure it is added as otherwise it won't work.
8 years ago
Could you please provide the page URL where you embedded the word art, so I could have a look what is wrong there? You can send the URL to the support email.
8 years ago
Hi Kate, could you please reload your word art using CTRL + F5 and try again? If it still doesn't work please save the word art and advise its name, so I could check what is wrong there.
8 years ago
Could you please advise the text you see at https://whichbrowser.net, so I could understand what software you use?