All posts created by Alex

6 years ago
Hi! At the moment you cannot change the color of the negative image.
6 years ago
Hi! If you saved your wordart after downloading then you should be able to download in HQ again without being charged. Just try and contact support if it fails.
Edited 31 Jan, 2019 06:55
6 years ago
Hi momaloy, please save your word artwork and send its name to the support so I could check what is wrong there.
6 years ago
Hi GFrance, please try 32MP PNG format. Please take into account that you can download your word art image in all available HQ formats and it will be counted as 1 HQ download.
6 years ago
Hi! The "shape transparency" parameter was renamed to "background image" in the style section. Use the slider to make the background image more or less visible.
6 years ago
Hi Mark! We accept payments through Paddle.com that is our authorized reseller at the moment. It looks like your computer doesn't have some root certificate to authorize paddle.com connection. I suggest you to try another computer or contact help@paddle.com regarding the issue.
6 years ago
Hi Class2! Yes, you can change the default font in the fonts section.
6 years ago
Hi! I recommend you to download in 32MP PNG format. Please take into account that you can download your word art image in all available HQ formats and it will be counted as 1 HQ download.
6 years ago
Could you please try to rename the file to wordart.svg and try to open it? If it doesn't work please send the file to the support email so I could check what is wrong there.
6 years ago
Hi Andrew,

First of all you cannot delete a word from the edit mode. You have to delete it from the words section and then re-visualize to make it disappear. Secondly the 'clear selection' button was renamed to 'Reset'. Please use it to clear selected words lock.