All posts created by Alex

6 years ago
Alex
Key Master
Hi GFrance, please try 32MP PNG format. Please take into account that you can download your word art image in all available HQ formats and it will be counted as 1 HQ download.
6 years ago
Alex
Key Master
Hi! The "shape transparency" parameter was renamed to "background image" in the style section. Use the slider to make the background image more or less visible.
6 years ago
Alex
Key Master
Hi Mark! We accept payments through Paddle.com that is our authorized reseller at the moment. It looks like your computer doesn't have some root certificate to authorize paddle.com connection. I suggest you to try another computer or contact help@paddle.com regarding the issue.
6 years ago
Alex
Key Master
Hi Class2! Yes, you can change the default font in the fonts section.
6 years ago
Alex
Key Master
Hi! I recommend you to download in 32MP PNG format. Please take into account that you can download your word art image in all available HQ formats and it will be counted as 1 HQ download.
6 years ago
Alex
Key Master
Could you please try to rename the file to wordart.svg and try to open it? If it doesn't work please send the file to the support email so I could check what is wrong there.
6 years ago
Alex
Key Master
Hi Andrew,

First of all you cannot delete a word from the edit mode. You have to delete it from the words section and then re-visualize to make it disappear. Secondly the 'clear selection' button was renamed to 'Reset'. Please use it to clear selected words lock.
6 years ago
Alex
Key Master
Ok. Then please send to the support email the word artwork names and the preferred format and I'll send you the images via email.
Edited 23 Dec, 2018 18:01
6 years ago
Alex
Key Master
Do you use Safari? Could you please try to download in Chrome browser?
6 years ago
Alex
Key Master
If the words are quite large then you can change their color directly in the edit mode. You can also change the colors in the words table.

Also if you purchase one of HQ downloads packs and download your word art image in vector PDF or SVG format, you will be able to edit colors in Inkscape or Adobe Illustrator (or any other vector editor).