All posts created by Alex
| # 5 years ago | |
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The shape (template) image you upload is automatically converted to 2000x2000px resolution. It is enough in most cases especially if you don't make the background image more visible in the style section. Could you please elaborate what exactly trouble you faced with so I could try to help? |
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| # 5 years ago | |
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Ok. I managed to open your website. I don't see the below script tag in your HTML code. |
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| # 5 years ago | |
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| Hi! I wasn't able to open the site to check. Is it online? | |
| # 5 years ago | |
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| Hi! Glad to announce that today a new version of the creator has been released that includes the negative color change option. | |
| # 5 years ago | |
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| Hi! At the moment you cannot change the color of the negative image. | |
| # 5 years ago | |
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| Hi! If you saved your wordart after downloading then you should be able to download in HQ again without being charged. Just try and contact support if it fails. | |
| # 5 years ago | |
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| Hi momaloy, please save your word artwork and send its name to the support so I could check what is wrong there. | |
| # 5 years ago | |
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| Hi GFrance, please try 32MP PNG format. Please take into account that you can download your word art image in all available HQ formats and it will be counted as 1 HQ download. | |
| # 5 years ago | |
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| Hi! The "shape transparency" parameter was renamed to "background image" in the style section. Use the slider to make the background image more or less visible. | |
| # 5 years ago | |
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| Hi Mark! We accept payments through Paddle.com that is our authorized reseller at the moment. It looks like your computer doesn't have some root certificate to authorize paddle.com connection. I suggest you to try another computer or contact help@paddle.com regarding the issue. | |