All posts created by Alex

6 years ago
Yes, all the default shapes and fonts can be used commercially. If you use a custom shape image or font you have to make sure you have appropriate licenses to use them commercially.
6 years ago
Hi Shelly, you may have duplicated words in the words table and therefore you see them repeated in your wordart. Could you please check? If it is not the case then please save the wordart and advise its name so I could check what is wrong there.
6 years ago
Does the print on demand company accept SVG or PDF vector files? If it does then you can download in those vector formats because they can be printed with any final resolution. If you do care about the background image quality I suggest you either to remove it completely (by setting the "background shape" parameter to zero in the style section) or to replace it with the original 6720x8640 template image in Adobe Illustrator or Inkscape after downloading.
6 years ago
The shape (template) image you upload is automatically converted to 2000x2000px resolution. It is enough in most cases especially if you don't make the background image more visible in the style section.

Could you please elaborate what exactly trouble you faced with so I could try to help?
6 years ago
Ok. I managed to open your website. I don't see the below script tag in your HTML code.
<script src="//cdn.wordart.com/wordart.min.js" async defer></script>
Did you paste it? If you did then Weebly removed it somehow. Please contact the Weebly support regarding how to correctly embed third party js scripts.
6 years ago
Hi! I wasn't able to open the site to check. Is it online?
6 years ago
Hi! Glad to announce that today a new version of the creator has been released that includes the negative color change option.
6 years ago
Hi! At the moment you cannot change the color of the negative image.
6 years ago
Hi! If you saved your wordart after downloading then you should be able to download in HQ again without being charged. Just try and contact support if it fails.
Edited 31 Jan, 2019 06:55
6 years ago
Hi momaloy, please save your word artwork and send its name to the support so I could check what is wrong there.