All posts created by Alex
| # 6 years ago | |
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| Please send your web page URL to the support email so I could check | |
| # 6 years ago | |
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| Hi A.Melnichenko, it looks like the links are not updated on your web page. To update them please navigate to the "embed on a web page" dialog in the Share menu and click on the "Purge CDN cache" button. Then wait 10 minutes and completely refresh your web page. | |
| # 6 years ago | |
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| Hi Jennifer. Words will move around if you click the Visualize button. To refresh the colors just click on the Custom button for "Words colors" option in the Style section. You can click several times until you are happy with the result. | |
| # 6 years ago | |
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Lock button allows you to lock a word's position. In other words if you re-visualize your wordart the locked word will be in the same place as before. To lock the color you need to explicitly choose it using the color picker button.can I lock the color and position of select words and then reset others?You can reset all the locks (using the corresponding button) and then lock position and color of particular words. |
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| # 6 years ago | |
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| You can edit only 100 biggest words, not all words. It is done for the performance reasons because edit mode will work very slow otherwise. | |
| # 6 years ago | |
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| Hi Jennie, could you please send the firetruck image to the support email so I could check? | |
| # 6 years ago | |
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| Hi! I am afraid there is no automated way to do that. | |
| # 6 years ago | |
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| BTW you don't need to unlock a word if you change its spelling. It will be unlocked automatically during the visualization. Could you please try to change the spelling and visualize again? | |
| # 6 years ago | |
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| You can unlock a word using the same lock button | |
| # 6 years ago | |
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| Re-visualize to fill the gap | |