All posts created by Alex

6 years ago
Ok. Then please send to the support email the word artwork names and the preferred format and I'll send you the images via email.
Edited 23 Dec, 2018 18:01
6 years ago
Do you use Safari? Could you please try to download in Chrome browser?
6 years ago
If the words are quite large then you can change their color directly in the edit mode. You can also change the colors in the words table.

Also if you purchase one of HQ downloads packs and download your word art image in vector PDF or SVG format, you will be able to edit colors in Inkscape or Adobe Illustrator (or any other vector editor).
6 years ago
Switch to the style section, click on the custom button and then click on the colors to the right to customize the palette
6 years ago
Hi SyniBell! Your question is not clear to me. You can import a shape image and use it as a base for your word art. After visualizing words will be placed on non-white space of the shape image by default. Therefore if you need a shape of people you need to make sure that the people silhouette is filled with a non-white color in your shape image.
6 years ago
We identified the root cause of the problem. Recently the structure of SVG file were optimized but obviously some software including Adobe Illustrator is not capable to open them. Therefore we've just reverted the change. Please download your SVG file again. You won't be charged for downloading the same image again.
6 years ago
Hi Regis, could you please send to the support email the below info?
1) The file you downloaded and imported
2) The name of the software you use for import
3) The full screenshot of the software window after the import
6 years ago
Hi Ruby! To make it more convenient I recommend you to create a template word art with your custom shape image and duplicate it each time you need a new one. To duplicate your word art select it on your word art page and click the duplicate button at the top panel next to the create button.
6 years ago
Hi Marky! You can try :watermelon: emoji. You can find the complete emojis list here.
6 years ago
Hi! If you add words and save your word artwork then they will see the updated version.