All posts created by Alex

# 7 years ago
Alex Key Master	Does the print on demand company accept SVG or PDF vector files? If it does then you can download in those vector formats because they can be printed with any final resolution. If you do care about the background image quality I suggest you either to remove it completely (by setting the "background shape" parameter to zero in the style section) or to replace it with the original 6720x8640 template image in Adobe Illustrator or Inkscape after downloading.

# 7 years ago

Alex

Does the print on demand company accept SVG or PDF vector files? If it does then you can download in those vector formats because they can be printed with any final resolution. If you do care about the background image quality I suggest you either to remove it completely (by setting the "background shape" parameter to zero in the style section) or to replace it with the original 6720x8640 template image in Adobe Illustrator or Inkscape after downloading.

# 7 years ago
Alex Key Master	The shape (template) image you upload is automatically converted to 2000x2000px resolution. It is enough in most cases especially if you don't make the background image more visible in the style section. Could you please elaborate what exactly trouble you faced with so I could try to help?

# 7 years ago
Alex Key Master	Ok. I managed to open your website. I don't see the below script tag in your HTML code. `<script src="//cdn.wordart.com/wordart.min.js" async defer></script>` Did you paste it? If you did then Weebly removed it somehow. Please contact the Weebly support regarding how to correctly embed third party js scripts.

# 7 years ago
Alex Key Master	Hi! I wasn't able to open the site to check. Is it online?

# 7 years ago
Alex Key Master	Hi! Glad to announce that today a new version of the creator has been released that includes the negative color change option.

# 7 years ago
Alex Key Master	Hi! At the moment you cannot change the color of the negative image.

# 7 years ago
Alex Key Master	Hi! If you saved your wordart after downloading then you should be able to download in HQ again without being charged. Just try and contact support if it fails. Edited 31 Jan, 2019 06:55

# 7 years ago
Alex Key Master	Hi momaloy, please save your word artwork and send its name to the support so I could check what is wrong there.

# 7 years ago
Alex Key Master	Hi GFrance, please try 32MP PNG format. Please take into account that you can download your word art image in all available HQ formats and it will be counted as 1 HQ download.

# 7 years ago
Alex Key Master	Hi! The "shape transparency" parameter was renamed to "background image" in the style section. Use the slider to make the background image more or less visible.