All posts created by Alex

4 years ago
Hi! Could you please send the image and a screenshot demonstrating the problem to the support, so I could try to help?
4 years ago
Hi! Words are ordered by size column descending in the words table. Therefore you can select them all using SHIFT + click and remove all at once.
4 years ago
Hi! There is nothing wrong with this web page. I've tested it and it worked fine at my end.
5 years ago
Hi Dave! For the records, the solution is to use emojis.
5 years ago
Hi! Please click on the "add font" button in the Fonts section and then add your font. The font file should be saved to your computer in .otf or .ttf format.
5 years ago
Hi! Please try to download in another format. Please take into account that you can download your word art image in all available HQ formats and it will be counted as only 1 HQ download.
5 years ago
Hi! You need to visualize after changing a word's spelling that will scramble the layout. To prevent this you can switch to the edit mode and lock main words to make them preserve their position and size between visualizations.
5 years ago
Hi Tatia, it is not possible to download all your files at the same time unfortunately. You have to open each word artwork and save it manually. We will consider adding this feature in the future versions of the software.
5 years ago
Hi! By default words are placed on non-white space only. Therefore you need to find a rectangle which inner space is filled with a non-white color to place words there.
5 years ago
Hi Jonatan, I am not aware of how Wix works so I cannot provide you specific instructions for Wix platform. General instructions can be found in the Share menu.
Edited 20 Feb, 2020 07:12