All posts created by Alex

5 years ago
Hi, could you please save your word art and advise its name so I could check?
5 years ago
Hi! You can make the background transparent in the Style section. Also you can increase the "background image" slider there to make the image under words more visible. To make the background image white click on the gear button at the bottom right corner of the shape (in the Shapes section). Not all shape images have this ability but most of them have.
5 years ago
Hi, you need to choose different fonts for Latin and non-Latin characters capable to render them. I suggest you input non-Latin characters first, switch to the Fonts section and select fonts with white (light gray) background (to select multiply fonts use CTRL / SHIFT + click). Then switch back to the words section, input the rest words and visualize. Our software will automatically select a proper font. Also you can explicitly choose a font for a word in the words section.
5 years ago
Hi Carol, you cannot work on your word art collaboratively. I recommend you to use another collaborative tool (google docs for example) to gather words and then the account holder to create a word art.
5 years ago
You need to find a suitable image in the Internet and add it to the shapes section (by clicking on the "add image" button)
5 years ago
Here is your purchases page link. You can find it by hovering over your username at the top right corner of the website.
5 years ago
Hi, you can see your payment on your purchases page and download your HQ images from the download menu at the top of the creator window
5 years ago
It looks like an internet connection issue. Are you behind a corporate firewall? Could you please try from your cellular internet connection or from other location?
5 years ago
Yes, you cannot place more than 999 words in your word art
5 years ago
Hi Regina, I've answered you via email.