All posts created by Alex

5 years ago
Hi, could you please record a small video using your smartphone demonstrating the problem and send it to the support, so I could see what you are doing wrong?
6 years ago
Hi! That's right. CSV format takes each word / phrase on a line exactly as it is with count of 1. To achieve what you want you need to use "~" as a non-breaking space in your text and disable the "CSV format" option. Your text should like like this:

blue~bird white yellow green~grass blue~bird
6 years ago
Hi! Please send the URL of the web page where you embedded your word art to the support so I could check what is wrong there
6 years ago
Glad it works! You cannot paste the animated version into an email, but you can use a static image instead. You can download your static image in PNG or JPEG format from the download menu.
6 years ago
Could you please send the url of the web page where you embedded your word art to the support, so I could check what is wrong there?
6 years ago
Why are you unable to use it? I recommend you to watch this tutorial video to see how the edit mode works.
6 years ago
To integrate your word art image on your web site please follow the instructions from "Share -> Embed on a webpage" menu
6 years ago
Hi! I recommend you to follow the embedding instructions from the Share menu instead of trying to use the HTML file
6 years ago
Hi! Could you please send the image and a screenshot demonstrating the problem to the support, so I could try to help?
6 years ago
Hi! Words are ordered by size column descending in the words table. Therefore you can select them all using SHIFT + click and remove all at once.