All posts created by Alex

That's wierd. I tested it again and it works without saving and reloadning. I appreciate if you could record a small video using your smartphone of what you do and what you see when you try to add icons font and use it and send the video to support email. It will allow me to understand the problem better.

Sadasivanatha, aloha :)

I suggest you to save your cloud as EPS and then import it into Illustrator CC. Unfortunately SVG is known to have bad support in image editing software.

I just tried and got the icons in practice as well.
Are you sure you selected Butterfly Heaven/Animal Tracks font?

If yes then could you please save your cloud and advise its name so I could check what is wrong?

Sure it is possible.
You are able to add any font you wish and then use them as normal letters, albeit they add an icon.

No, there is no difference between premium and free in terms of colors.

Try to export your cloud in PNG format and print it.
PNG is an ordinary image that doesn't differ from any picture you have. And if you can print a picture with correct colours then you can print Tagul cloud with right colours.

Then it is the problem with your screen :)

To be serious I have no other explanation for this.

iPad makes difference but it should work as well

To make a cloud in a shape of numbers you need to prepare custom shape image. E.g. in any image editing software draw "16" numbers in black on white background. Save the image as PNG or JPEG file and then use it as your cloud custom shape by clicking on the first tile in Shapes section

Regarding printing I recommend exporting your cloud as PNG image and then print it as any other image/picture.

Hi Sarah,

could you please send to support email:

1) The text you see at http://whichbrowser.net page
2) Record a small video using your smartphone of what you do and what you see and send it to support email

There is no such shapes.
But you can find ones in the internet.
Just try to google "Mitten clipart" or "Michigan clipart".

The issue has been fixed. Please try again.