All posts created by Alex

Commas are stripped off when you import plain text.
But you can input commas directly in Words table or use special format when importing

First of all to print that large image (2 meters x 2 meters as I understood) you need to purchase premium and export your cloud in EPS format.

Then you need vector image editing software (like Inkscape or Adobe Illustrator) to open EPS file and print it.

Could you please:

1) Send to support the info you see at http://whichbrowser.net page
2) Attach to support email the image you try to use as your custom shape
3) Try Google Chrome browser while I am investigating the issue

Hi Angela,

the thing is that printing process is handled by your image viewer software. Tagul just allows you to create a cloud image and save it. Then you can print it as any other image picture.

I suggest you to install GIMP image editor and print your image from it. In printing window there is Image Settings tab where you can position your cloud image.

Angela, please export your cloud in PNG format in "Grab and Share" section and then print it as any other image/picture.

How do you save custom shapes? By using right mouse click "save as" option?

If yes then there is no way to kee the size of custom shape images.

You can do it afer saving as well. Do you have problems with that?

That's wierd. I tested it again and it works without saving and reloadning. I appreciate if you could record a small video using your smartphone of what you do and what you see when you try to add icons font and use it and send the video to support email. It will allow me to understand the problem better.

Sadasivanatha, aloha :)

I suggest you to save your cloud as EPS and then import it into Illustrator CC. Unfortunately SVG is known to have bad support in image editing software.

I just tried and got the icons in practice as well.
Are you sure you selected Butterfly Heaven/Animal Tracks font?

If yes then could you please save your cloud and advise its name so I could check what is wrong?