All posts created by Alex

9 years ago

iPad makes difference but it should work as well

To make a cloud in a shape of numbers you need to prepare custom shape image. E.g. in any image editing software draw "16" numbers in black on white background. Save the image as PNG or JPEG file and then use it as your cloud custom shape by clicking on the first tile in Shapes section

Regarding printing I recommend exporting your cloud as PNG image and then print it as any other image/picture.

9 years ago

Hi Sarah,

could you please send to support email:

1) The text you see at http://whichbrowser.net page
2) Record a small video using your smartphone of what you do and what you see and send it to support email

9 years ago

There is no such shapes.
But you can find ones in the internet.
Just try to google "Mitten clipart" or "Michigan clipart".

9 years ago

The issue has been fixed. Please try again.

9 years ago

To burrito mazimo and all who has troubles in printing clouds.

The best way to print a cloud is to export in PNG format in Grab and Share section and then print it as any other image/picture.

It should work.

9 years ago

Nembles,

you can save your image in Grab and Share section by clicking on a PNG icon with desired quality.

Saving image with right mouse click is some kind of hack and works only in Animation mode.

Regarding Edit Mode. Could you please advise cloud name and send a screenshot of "image doesn't appear" to support email?

9 years ago

No. Currently shapes are the same for free and premium accounts. You can always add any image and use it as your cloud shape by clicking on the first tile in Shapes section.

9 years ago

Hi Gill,

you need to uncheck "Repeat" checkbox for Duncans word in Words section and reVisualize your cloud. Then you can change the color of Duncans word in Words section and it will take effect on only 1 appearance of Duncans word (as there is no other appearances).

9 years ago

justjane,

could you please advise the cloud name and send to support:
- PNG file that is fuzzy when printing
- EPS file with 2 words on it
- SVG that is empty

Have you tried 16MP PNG file?

If you are not happy I will refund you.

9 years ago

Julie-ann, please try to export your cloud in PNG format (in Grab and Share section) and then print it as any other image/picture.