All posts created by Alex

You can change background color to black in "Colors and Animations" section.

I recommend you to change the background color to transparent before exporting it for better printing quality.

Hi Sandra,

please send the image to support email.

Hi Laura,

please make sure you don't use line breaks in your text. I mean try placing the words in one line.

If it doesn't work please send the text you used to support so I could see what is wrong.

To print your cloud go to “Grab and Share” section and click on a PNG icon. Save it and then print it as any other image/picture.

You can use your custom font by clicking on the first row in Fonts section and choosing its file (.otf and .ttf are supported).

Please try this code:

<object width="400px" height="400px" type="application/x-shockwave-flash" data="http://cdn.tagul.com/cloud.swf">
<param name="movie" value="http://cdn.tagul.com/cloud.swf"/>
<param name="flashvars" value="id=http://cdn.tagul.com/embed/flash/u62jafymvduy"/>
<param name="allowscriptaccess" value="always"/>
<param name="swfversion" value="10"/>
<param name="expressinstall" value="http://cdn.tagul.com/expressInstall.swf"/>
<param name="wmode" value="transparent"/>
<p>
<img src="http://www.adobe.com/images/shared/download_buttons/get_flash_player.gif" alt="Get Adobe Flash player" />
</p>
</object>

Could you please email support describing your situation (e.g. how you are going to use Tagul clouds) so I could better advise you on the terms?

Hi! The issue has been fixed. Could you please try again?

Do you use Safari?
If yes could you please try Google Chrome?

I don't see your renewal payment.
I've sent you further details by email.

Please send the link to the page where you used iFrame with embedded Tagul cloud to support and advise what makes you think that it is a trouble with js code. I'll look into that.