All posts created by Alex

10 years ago

Hi Laura,

please make sure you don't use line breaks in your text. I mean try placing the words in one line.

If it doesn't work please send the text you used to support so I could see what is wrong.

10 years ago

To print your cloud go to “Grab and Share” section and click on a PNG icon. Save it and then print it as any other image/picture.

You can use your custom font by clicking on the first row in Fonts section and choosing its file (.otf and .ttf are supported).

10 years ago

Please try this code:

<object width="400px" height="400px" type="application/x-shockwave-flash" data="http://cdn.tagul.com/cloud.swf">
<param name="movie" value="http://cdn.tagul.com/cloud.swf"/>
<param name="flashvars" value="id=http://cdn.tagul.com/embed/flash/u62jafymvduy"/>
<param name="allowscriptaccess" value="always"/>
<param name="swfversion" value="10"/>
<param name="expressinstall" value="http://cdn.tagul.com/expressInstall.swf"/>
<param name="wmode" value="transparent"/>
<p>
<img src="http://www.adobe.com/images/shared/download_buttons/get_flash_player.gif" alt="Get Adobe Flash player" />
</p>
</object>
10 years ago

Could you please email support describing your situation (e.g. how you are going to use Tagul clouds) so I could better advise you on the terms?

10 years ago

Hi! The issue has been fixed. Could you please try again?

10 years ago

Do you use Safari?
If yes could you please try Google Chrome?

10 years ago

I don't see your renewal payment.
I've sent you further details by email.

10 years ago

Please send the link to the page where you used iFrame with embedded Tagul cloud to support and advise what makes you think that it is a trouble with js code. I'll look into that.

10 years ago

You have to figure out how to write iFrame code (google for examples on the internet) and then paste your cloud embedding code (that can be found in "Grab and Share" section) into iFrame.

10 years ago

That's exactly is explained in the FAQ entry.
You don't neeed word document. You just need MS Paint that is installed on every Windows machine.

Could you please try to follow the instruction in the FAQ entry?