All posts created by Alex

9 years ago

Hi Macygray1,

thank you for the provided info.
I've traced the defect and fixed it.
Could you please try again?

Best regards,
Alex

9 years ago

Macygray1,

could you please advise the cloud name and the word you don't want repeated and I'll check what is wrong?

9 years ago

Could you please send yours site URL to support email so I could see what is wrong?

9 years ago

Yes, you need to purchase premium to be able to use the Tagul clouds commercially.

You can read more about licensing here.

9 years ago

Crains4,

could you please click cancel, save your cloud and advise its name so I could see what is wrong?

9 years ago

Just make the div container's (which includes script tag) width and height in "%" instead of "px", e.g.:

<div style="width: 100%; height: 100%; border: 1px solid silver;padding-bottom: 30px;">

Then your cloud should be resized accordingly when browser window is resized.

9 years ago

Maybe the word you try to change is selected (sticked) in Edit mode?

Please try switching to Edit mode and click "clear selection" and then visualize your cloud.

9 years ago

Copy heart symbol (❤) and then paste it in Words section as a word to make it appear in a cloud.

9 years ago

Hi Cathtel,

could you please send to support email:
1) text you see at http://whichbrowser.net
2) the screenshot of the shapes section that is not showing you the shapes

9 years ago

Hi Pamela, sure it is possible. Just click on the word in Words table, change its spelling and visualize your cloud.