All posts created by Alex

That's not true.
Could you please try to download 16MB file again?
If it still 1M please send the file to support email so I could see what is wrong.

At the top left corner of your cloud generator form there is a field called "Name". Please change its value to change the name of your cloud.

The issue should be fixed now. Could you please try again?

Hi Paula,

could you please send the image of your dog to support email?

Tagul should work on iPads.

The issue should be fixed now.
Could you please try again?

Hi Rob,

could you please send to support email:

1) Image you use as your custom shape
2) A screenshot of "a cropped version of the shape and nothing else in the popup window"

Then I'll investigate the problem.

You choose font that is not capable of producing hearts.
To fix this in Words section choose "Chrysanthi Regular" font in "Font" for heart symbol. Then visualize your cloud and you should see hearts.

Why would you use the sorting?
The sorting was disabled due to instability in its work.

Just input "TEDx" into words section manually and it's case will be preserved while visualizing.

Hi!

Could you please try switching to edit mode, click "clear selection button" and then visualize your cloud? Do the words dissapear?

If no then could you please advise the cloud name and the words you can't delete so I could see what is wrong?