All posts created by Alex

# 8 years ago
Alex Key Master	Hi! If the colors on the screen don't match the printed colors it basically means that either your screen or your printer (or both) are not calibrated. It has nothing to do with Tagul.

# 8 years ago
Alex Key Master	Tagul word cloud with url redirection is basically a javascript code that creates interactive canvas. As far as I know (I am not expert in emailing) HTML that is used in emails is very limited and you can't use interactive javascript/canvas there. But I may be wrong. I suggest you to consult with emailing specialist to figure it out.

# 8 years ago
Alex Key Master	Hi Megan, please send the details to support email.

# 8 years ago
Alex Key Master	Could you please reload your word cloud? We just released the fix and the issue should be solved now.

# 8 years ago
Alex Key Master	Could you please reload your word cloud? We just released the fix and the issue should be solved now.

# 8 years ago
Alex Key Master	Hi Shaaron! Just checked at my end and everything seems working fine. Could you please: 1) Advise what text you see at https://whichbrowser.net/ 2) Elaborate what happens when you try to add an image ?

# 8 years ago
Alex Key Master	Could you please make sure: 1) You have "Random" value in "Colors" column in the Words section for all the words 2) You have no selected words in the Edit Mode. Switch to the Edit Mode and click the reset button to clear the selection. Then change the font and visualize your word cloud.

# 8 years ago
Alex Key Master	You need to download in High Quality formats to get high quality prints. If you just send an image via email you will get standard quality (SQ) image.

# 8 years ago
Alex Key Master	In Tagul you don't change the color of the font but you change the color of the words. You can change the words colors in the below 3 ways: 1) In the Words section you can use the Color column 2) In the Edit Mode you can select a word and change its color using the color picker at the bottom 3) In the "Colors and Animations" section disable "Use shape colors" checkbox and add remove colors to the list at the right.

# 8 years ago

Alex

Key Master

In Tagul you don't change the color of the font but you change the color of the words. You can change the words colors in the below 3 ways:

1) In the Words section you can use the Color column
2) In the Edit Mode you can select a word and change its color using the color picker at the bottom
3) In the "Colors and Animations" section disable "Use shape colors" checkbox and add remove colors to the list at the right.

# 8 years ago
Alex Key Master	Thank you for your feedback. we will take it under advisement and consider it for inclusion in a later version of the software.