All posts created by Alex

6 years ago
Please send the screenshot to the support email using your email client. For example you can make a picture of your screen using your smartphone and then send it.
Edited 08 Mar, 2018 13:01
6 years ago
Hi Andy! Could you please send a screenshot demonstrating the problem to the support email so I could help you?
6 years ago
Thank you for your feedback. We will take it under advisement and consider it for inclusion in a later version of the software.
6 years ago
Did you click the create button 50 times to create 50 word artworks? Otherwise you may have overwritten the existing ones.
6 years ago
You might have used another account (for example another social login) when created all those artworks. Could you please search your mailboxes for WordArt.com welcome email to figure out what accounts you have?
6 years ago
You don't need to make them smaller than 1. You need to switch to the edit mode and resize the biggest word using your mouse.
6 years ago
Most likely it happened because you selected a font that cannot render the word's characters. Please try to change font and re-visualize.
6 years ago
Hi Ethan, could you please read the hint from this FAQ entry. Does it help?
6 years ago
Tlallathin, you can try to download your word art in another browser without repaying. Anyway I've sent the image to you via email for your convenience.
6 years ago
How do I change the hockey shape from blue to red?
You cannot change a shape color at the moment. But you can change the words colors to red in the style section.

I can not find a "Color and Animations" tab anywhere???
It is replaced with the "style" tab in the new version
Edited 05 Mar, 2018 06:41