All posts created by Alex

6 years ago
Alex
Key Master
Screengrab gives you an image with quality similar to standard download. It won't give you high quality image that is what you pay for. Also it won't give you the rights to use word art image commercially.
6 years ago
Alex
Key Master
Hi Shearaklc, paw prints and bone emojis will be added in the next version. Unicorn is available under ":unicorn:" tag.
6 years ago
Alex
Key Master
DPI stands for dots per inch. 32MP PNG contains 32 million of pixels (dots) but it is impossible to say what dpi per inch it is without knowing the paper size in inches.
6 years ago
Alex
Key Master
Hi EagleX, as I can see your payment has been processed and you can download your word artworks in HQ formats. Please let me know if you still need any help.
6 years ago
Alex
Key Master
Hi, currently only TTF and OTF fonts are supported. Could you please send the TTC font to the support email so we could examine whether it is possible to support it or not.
6 years ago
Alex
Key Master
Hi, first of all I've emailed you your HQ image. Also you can download it from the download menu at the top of the creator window.
6 years ago
Alex
Key Master
Hi, I've sent the 32MP PNG image to your email. Could you please advise what error it showed so I could try to fix it?
6 years ago
Alex
Key Master
Are you able to zoom out in landscape mode?
6 years ago
Alex
Key Master
Please click on the link I provided to read more about vector formats. You can put the animated version of your word art on you site. To do that you need to copy the embedding code from the share menu (last item) and then paste it into your site HTML.
6 years ago
Alex
Key Master
Let's put it another way. If you don't know which format to choose then use 32MP PNG. It is easiest format to work with that provides excellent quality. Also you can download your word art image in all available formats and use the one you like.

JPEG and PNG are raster formats.
PDF and SVG are vector formats.