All posts created by Alex
| # 6 years ago | |
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| Hi EagleX, as I can see your payment has been processed and you can download your word artworks in HQ formats. Please let me know if you still need any help. | |
| # 6 years ago | |
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| Hi, currently only TTF and OTF fonts are supported. Could you please send the TTC font to the support email so we could examine whether it is possible to support it or not. | |
| # 6 years ago | |
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| Hi, first of all I've emailed you your HQ image. Also you can download it from the download menu at the top of the creator window. | |
| # 6 years ago | |
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| Hi, I've sent the 32MP PNG image to your email. Could you please advise what error it showed so I could try to fix it? | |
| # 6 years ago | |
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| Are you able to zoom out in landscape mode? | |
| # 6 years ago | |
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| Please click on the link I provided to read more about vector formats. You can put the animated version of your word art on you site. To do that you need to copy the embedding code from the share menu (last item) and then paste it into your site HTML. | |
| # 6 years ago | |
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|
Let's put it another way. If you don't know which format to choose then use 32MP PNG. It is easiest format to work with that provides excellent quality. Also you can download your word art image in all available formats and use the one you like. JPEG and PNG are raster formats. PDF and SVG are vector formats. |
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| # 6 years ago | |
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| If you want to place the animated version of your word artwork in your blog you need to copy the embedding code from the share menu (last item) and then paste it into your blog HTML code. | |
| # 6 years ago | |
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| It seems working fine at my end. Could you please try to visualize and save from another device? Is it still slow? | |
| # 6 years ago | |
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| Could you please click on the more menu at the top, click the feedback item and then send any feedback so I could check what is wrong there? | |