All posts created by Alex
| # 6 years ago | |
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| Hi Nathalie, could you please try to enable the "CSV format" checkbox when importing? If it still doesn't work please send the text you import to the support email so I could check what is wrong there? | |
| # 6 years ago | |
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| Hi Bryn, you need to make the outline bold to make it visible and filled with words. | |
| # 6 years ago | |
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| Hi, thank you for the suggestion. The folder column has been added. | |
| # 6 years ago | |
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|
Hi Andrea, Words are placed on a non-white (non-transparent) space. Therefore you need to add a non-white edge to the star image in any image editor and then add the edged image to the shapes list by clicking on the "add image" button. |
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| # 6 years ago | |
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| The tilde symbol shouldn't be shown in the words table after importing text in any case. Could you please elaborate what exactly text you imported and what exactly you saw in the words section? | |
| # 6 years ago | |
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| No, it is not related to how many word artworks you created. Could you please try to reload your word artworks page (press F5 in your browser) and try again? | |
| # 6 years ago | |
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| Could you please elaborate what do you mean saying "retain colors"? Once you changed shape colors, visualized and saved your word artwork it should look the same when you follow its link or embed it on your website. If it is not the same please provide the word art name so I could check. | |
| # 6 years ago | |
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| It may be a browser issue. Could you please try to download in another browser like Chrome or Firefox? | |
| # 6 years ago | |
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| OK | |
| # 6 years ago | |
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| Ahh, thanks for letting me know. The fix has been just released. Unfortunately it won't get back the custom shapes for the word artworks you created this morning. But I can manually do it if you provide me the artworks names. | |