All posts created by Alex
| # 4 years ago | |
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| Hi, you cannot do a song unfortunately because words are scrambled during the visualization | |
| # 4 years ago | |
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| Hi, I've sent your HQ image to you via email | |
| # 4 years ago | |
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| I've rebooted the server. Could you please try again now? | |
| # 4 years ago | |
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| You can find the support email on the contact page. Please send using your email program. | |
| # 4 years ago | |
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| No, I haven't receive anything from you. Did you use your email client or the contact form? | |
| # 4 years ago | |
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| Could you please send a screenshot of the error to the support? Also please save your word art, advise its name and what you do before the error occurs. | |
| # 4 years ago | |
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| Hi, please try another browser or advise your word art name and I'll send you your HQ image via email. | |
| # 4 years ago | |
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| Hi, could you please save your word art and try another browser like Chrome or Firefox? | |
| # 4 years ago | |
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| Words are scrambled during the visualization therefore it is OK that words order and colors are changed. Regarding the new words, please save your word art, advise its name and the words you don't see so I could check. | |
| # 4 years ago | |
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| Hi Mark, just add new words into the words section and visualize for the changes to take effect | |