All posts created by Alex
| # 4 years ago | |
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| Hi! Those lines are only visible in the edit mode and indicate that a word is locked. Switch to the "animate" mode to make them disappear. | |
| # 4 years ago | |
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| Hi Gbemi, there was a bug that is fixed now. Could you please try again? | |
| # 4 years ago | |
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| OK. If colors on your screen differ from printed colors then either your screen or printer requires color calibration. | |
| # 4 years ago | |
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| Hello, could you please set the "color emphasis" in the Style section to zero and try again? | |
| # 4 years ago | |
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| Hi! Your printing software should allow you to do that and I can't help you there unfortunately. | |
| # 4 years ago | |
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| You may have downloaded a standard quality image instead a high quality one. Please send the image you downloaded so I could check. | |
| # 4 years ago | |
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| Hi, could you please send the image you downloaded to the support so I could check? | |
| # 4 years ago | |
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| Hi Nada, please send the image and a screenshot of the error to the support so I could try to help. | |
| # 5 years ago | |
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| Hi, after you change the words links please visualize and save for the changes to take effect. If it still doesn't work please provide the URL of your web page where you embedded your word cloud art, so I could check what is wrong there. | |
| # 5 years ago | |
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| Hi Viktória, could you please write in English so I could try to help? | |