All posts created by Alex

4 years ago
Hi, could you please send the image you downloaded to the support so I could check?
4 years ago
Hi Nada, please send the image and a screenshot of the error to the support so I could try to help.
4 years ago
Hi, after you change the words links please visualize and save for the changes to take effect. If it still doesn't work please provide the URL of your web page where you embedded your word cloud art, so I could check what is wrong there.
4 years ago
Hi Viktória, could you please write in English so I could try to help?
4 years ago
Hi Anna, unfortunately it is beyond the realm of our support to provide instructions on how to embed the javascript in Twinspace. Please ask their support.
4 years ago
Hi, you can move individual words in the edit mode and then visualize to remove word collisions and fill gaps. Also you can create 3 separate word artworks for each person and then combine them in an image editor.
4 years ago
Hi, unfortunately it is beyond the realm of our support to provide instructions on how to add a third party script to a wordpress site. If you cannot add it to the head section please try to add it to the body section of your HTML page after the div block.
4 years ago
Hi, thank you for the suggestion. We will consider it for the inclusion in the future versions.
4 years ago
To obtain your image with the transparent background you need to make it transparent in the style section before downloading. BTW you can make the background transparent and download your HQ image again without being charged.
4 years ago
Hi June, it should be in your downloads folder. If you can't find it please try to download it again.