All posts created by Alex

3 years ago
Hi Gbemi, there was a bug that is fixed now. Could you please try again?
3 years ago
OK. If colors on your screen differ from printed colors then either your screen or printer requires color calibration.
3 years ago
Hello, could you please set the "color emphasis" in the Style section to zero and try again?
3 years ago
Hi! Your printing software should allow you to do that and I can't help you there unfortunately.
3 years ago
You may have downloaded a standard quality image instead a high quality one. Please send the image you downloaded so I could check.
3 years ago
Hi, could you please send the image you downloaded to the support so I could check?
3 years ago
Hi Nada, please send the image and a screenshot of the error to the support so I could try to help.
4 years ago
Hi, after you change the words links please visualize and save for the changes to take effect. If it still doesn't work please provide the URL of your web page where you embedded your word cloud art, so I could check what is wrong there.
4 years ago
Hi Viktória, could you please write in English so I could try to help?
4 years ago
Hi Anna, unfortunately it is beyond the realm of our support to provide instructions on how to embed the javascript in Twinspace. Please ask their support.