All posts created by Alex

3 years ago
Hello, please send an email to the support with your word art name and I'll send you the SVG file with links.
3 years ago
Hello, you can get the embedding code from the share menu at the top of the creator window.
3 years ago
Hi, could you please try downloading in SVG format instead? Some software (like CorelDraw for example) have bad support for PDF files.
3 years ago
Hello, I recommend buying the unlimited plan for 1 month and downloading all HQ images you need.
3 years ago
Hello Lisa, I recommend that you download in PNG format and try to send it again. You won't be charged for downloading the same image again.

To remove the background please do the below before downloading:
- switch to the Style section
- click on the "make transparent" button
- set the "background image" slider to zero
3 years ago
Hello, the second point is wrong. When you move a word it is automatically locked and you don't need to lock it again. Actually the button will be named "unlock" once you move a word.
3 years ago
It looks like words are placed on a white space around your silhouette. They are not visible if you use shape colors but when you switch to the custom colors option they become visible. To avoid this please try uploading your silhouette image again and set the threshold parameter to 80% or lower to remove the white space.
3 years ago
Yes, you can fix this by downloading and printing your word art image in a high quality (HQ) format.
3 years ago
Hello Tom, could you please send the image with the border to the support, so I could check?
3 years ago
Hello, there is no shared editing functionality available