All posts created by Alex

@cliffordbridge, the same request to you:

When you open your cloud and see something wrong, please:

1) Send me a screenshot and describe what is wrong
2) Advise your operating system and browser (with versions if possible)

Only then I'll have the necessary information to figure out what is wrong.

Tagul always places words without overlapping. What did you mean by overlapping? Words inside words feature? If yes then there is no way to disable it.

I would appreciate if you send me a screenshot of word cloud with overlapping words so I could understand you meant.

There is no direct way to make the original shape less perfect.
But you can try reducing words amount (in Layout section) so the shape won't be filled exactly.

@LoriAAllen, one suggestion for you.
After you pasted the embedding code, opened the page and don't see your cloud please have a look into the page source (from your browser) and make sure the embedding code is there without modifications.

It could be modified by your CMS (e.g. google sites) and therefore you can't see your cloud.

You cannot add multiply URLs for one word. Why would you need it? What URL should be used when word is clicked if multiply URLs are used?

Could you please send to support email (see at the bottom of this page) URL of the page where you embedded you cloud so I could see what is wrong?

Could you please elaborate on what exactly is wrong when you trying to embed your cloud?

Could you please send the page where you embedded your cloud to support email (you can find it at the bottom of this page) so I could see what is wrong?

You cannot do it at the moment but I'll this feature in future.

Fixed.
Please have a look.
Sorry for the inconvenience caused!

1. Correct
2. There is no linkage between request and existing cloud. You just send a request and get cloud data in response (no stored cloud is updated). XML contains data that is needed to build cloud.