All posts created by Alex

Hello, could you please send the premium transactions details (id, date, description) to support email so I could check what is wrong?

Basically that's right. Here is the FAQ entry regarding your question.

Thank you for your feedback. I will take it under advisement and consider it for inclusion in a later version of the software.

There is no automated way to spread out phrases across multiple lines. You have to break them up and then position and size manually in Edit mode.

If the file is opened in Chrome without problems it means it is correct SVG file. Probably it is "another web based program" that doesn't fully support SVG. You can try to export your cloud in EPS format instead.

Could you please try to open downloaded file in Chrome?
Does it work?
If not could you please send the file to support email so I could see what is wrong there?

That is OK as long as you put attribution to Tagul near every cloud you use on your blog.

Small words cannot be changed in Edit mode.
The proper way of doing it is to edit snowman image in any image editor to fill snowman image with colors you want words to be. Then save it and add as your cloud shape by clicking on the first tile in Shapes section.

Export your cloud in PNG format in Grab and Share section and then import the image into PowerPoint or MS Word

Export your cloud as PNG image in Grab and Share section and then. The image will be saved to your computer. Then you can send it to Google Drive.