All posts created by Alex

Hello Gems, could you please save the cloud where you used the shape and advise its name so I could check what is wrong?

Hi Gillian,

Just Google for caravan clipart and use any image you like.
Here are some I think will work best with Tagul:

http://images.clipartpanda.com/caravan-clipart-carav.jpg
http://images.clipartpanda.com/caravan-clipart-clipart_transport_441.jpg

Hi Samantha,

Please read this FAQ entry about making a word cloud in a shape of numbers.

It has nothing to do with Edges functionality as you disabled it by setting the Edges slider to zero. Since the antennae are thin they can or can't be filled depending on many factors like words list, angles, fonts, etc. You can even click Visualize several times and sometimes it will be filled and sometime not. The best thing you can do is to alter the butterfly image to make the antennae thick. I did it for you. You can find the image here: https://tagul.com/static/butterfly.png

Nathalie, just google for "champagne clipart" or "champagne flutes cliaprt" and you gonna find a lot of images. Here are some examples I found in a minute:

http://www.clipartbest.com/cliparts/xig/KqG/xigKqG95T.png
http://www.clker.com/cliparts/m/c/O/i/1/Q/black-champagne-glasses.svg
http://thumb7.shutterstock.com/display_pic_with_logo/1145729/259819019/stock-vector-champagne-flute-glass-flat-icon-for-apps-and-websites-259819019.jpg

I've looked at your cloud and Butterfly antennae are too thin. Either increase the amount of words to 999 or switch to "horizontal / vertical" layout to make them fill.

Hello,

Could you please:

1) Try setting Edges slider to zero to remove edges
2) If it doesn't work could you please save your cloud (when it is not filled as you would like it to be) and advise its name. Also please send the image you used to support email so I could see what is wrong.

Hi Kev,

the only way to keep animation is to embed your word cloud on a web page. Animation can be played in Internet Browsers only.

If it is the only reason you paid for the premium then please contact support with transactions details and I'll refund the payment.

Hi, there is a FAQ entry dedicated to your question.

Could you please save your cloud and advise its name so I could see what is wrong there?

In the meantime could you please try another browser like Chrome or Firefox?