All posts created by Alex

Hello, there should be no problem. Could you please try Chrome or Firefox browser?

Could you please advise what exactly happened when you tried to share with Facebook? Did you see any error?

Hello Jodie,

It could be because of browsers glitches.
Chrome and Firefox are the recommended ones that should work fine on every device. Internet Explorer and Safari are known to have troubles with Tagul.

I would appreciate if you send to support email your skype id so we could chat and solve the issue for a browser that doesn't work.

Here are some I found by googling "snowman icon":

http://cdn.mysitemyway.com/etc-mysitemyway/icons/legacy-previews/icons/glossy-black-icons-culture/027406-glossy-black-icon-culture-holiday-snowman.png
https://cdn1.iconfinder.com/data/icons/christmas-5/96/Christmas-Snowman-512.png
https://cdn4.iconfinder.com/data/icons/merry-christmas-2/22/snowman-winter-christmas-512.png
http://cdns2.freepik.com/image/th/318-29751.jpg

Hello Amy, just select all fonts in Fonts section (click on the first font and then shift + click on the last font) and you'll get what you want.

Hello Catherine,

Could you please send to support email the text you see at http://whichbrowser.net?

In the meantime could you please try another browser like Chrome or Firefox?

P.S. Next time please start a new thread

As I replied to you by email, could you please send the PNG and EPS files to support email so I could see what is missing there?

Hello, it is possible if you use CSV format when importing words.
Create a text file with the below content

1 set 1 word;20;blue
1 set 2 word;20;blue
...
2 set 2 word;5;red
2 set 2 word;5;red
...

And then import the text using the corresponding button in Words section.

To make your Tagul word cloud more clear (which is needed when you make it from a photo) switch to Layout section, select "define" for "Words amount" parameter and switch the slider to the most right position (999). It will add more words into Tagul word cloud and make the photo details more clear.

Here is a photo example I did using the above technique: https://tagul.com/show/3gnpfmocdgye/Lady's%20portrait

Hello Macy,

There were no maintenance at that time.

Once Tagul generator loaded the visualization is 100% done by your machine. Therefore the slowness is most likely caused by your computer.