All posts created by Alex
| # 9 years ago | |
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| Hi! Did you click Visualize button to generate the word cloud image? | |
| # 9 years ago | |
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| Hi Mrsh1205, could you please send the font to the support email so I could check what is wrong there? | |
| # 9 years ago | |
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| That can be caused by the limitation of your browser. Could you please try to download in Google Chrome? | |
| # 9 years ago | |
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| Please send the image to support email (support [at] tagul.com) | |
| # 9 years ago | |
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| Hi! Could you please try another browser like Chrome or Firefox? | |
| # 9 years ago | |
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| Probably something is wrong with the image. Tagul supports only PNG and JPEG images. Could you please send the image to support email so I could check what is wrong with it? | |
| # 9 years ago | |
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| Hi! Could you please elaborate what exactly problem do you have? Do you see any error? Could you please send the image to tagul support? | |
| # 9 years ago | |
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| Ah, it seems like the site got broken. Ok, could you please advise the text you see at https://www.whatismybrowser.com/? I am interested in what browser and OS you are using. | |
| # 9 years ago | |
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Hi Leonard, Most likely the inner space of the state image you used is filled with white color. Tagul places words only on non-white space. Therefore to make Tagul place words into the inner space of the image you have to fill it with a non-white color. You can do it in any image editor (like MS Paint, Photoshop or GIMP). |
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| # 9 years ago | |
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Hi Catherine, The issue could be related to your browser thus could you please: 1) Provide the text you see at http://whichbrowser.net? 2) Try another browser like Chrome or Firefox? |
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