All posts created by Alex

9 years ago
You can export the words list in "Download and Share" section of your word cloud by clicking on CSV button.
9 years ago
Hi Samara, Internet Explorer 9 that you are using is not supported. Please use the latest version of Chrome or Firefox browser.
9 years ago
You can edit the words in "Words" section without reimport.
9 years ago
Hi! Did you click Visualize button to generate the word cloud image?
9 years ago
Hi Mrsh1205, could you please send the font to the support email so I could check what is wrong there?
9 years ago
That can be caused by the limitation of your browser. Could you please try to download in Google Chrome?
9 years ago
Please send the image to support email (support [at] tagul.com)
9 years ago
Hi! Could you please try another browser like Chrome or Firefox?
9 years ago
Probably something is wrong with the image. Tagul supports only PNG and JPEG images. Could you please send the image to support email so I could check what is wrong with it?
9 years ago
Hi! Could you please elaborate what exactly problem do you have? Do you see any error? Could you please send the image to tagul support?