All posts created by Alex
| # 8 years ago | |
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| Hi Pat, could you please send the screenshot of the blank video software and the SVG file you tried to open to support email so I could check what is wrong there? | |
| # 8 years ago | |
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Hi! Could you please advise what text you see at https://whichbrowser.net/? Could you please try to download in another browser like Chrome or Firefox? |
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| # 8 years ago | |
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Hi Angie, I can't find your email so could you please sent the transaction details to support email (support [at] tagul.com) once again? |
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| # 8 years ago | |
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Here is the list of high quality (HQ) formats available for download: - PNG (32 megabit) - SVG - EPS |
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| # 8 years ago | |
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| You can export the words list in "Download and Share" section of your word cloud by clicking on CSV button. | |
| # 8 years ago | |
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| Hi Samara, Internet Explorer 9 that you are using is not supported. Please use the latest version of Chrome or Firefox browser. | |
| # 8 years ago | |
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| You can edit the words in "Words" section without reimport. | |
| # 8 years ago | |
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| Hi! Did you click Visualize button to generate the word cloud image? | |
| # 8 years ago | |
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| Hi Mrsh1205, could you please send the font to the support email so I could check what is wrong there? | |
| # 8 years ago | |
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| That can be caused by the limitation of your browser. Could you please try to download in Google Chrome? | |